Secretary II

Pay Rate: $18-$22 per hour
Shift Timings: M-F, 8am-4:15pm; 37.5 work hours per week
Epic Experience, Front Desk Medical / Therapy Office

Responsibilities:

• Provide administrative and secretarial support to attending physicians.
• Answer phones, take messages, direct and respond to inquiries regarding departmental procedures, services, and programs.
• Under the direction of the attending physician, perform personalized and confidential secretarial and administrative duties.
• Take patient calls and fulfill requests for appointments, information, and contact with physicians or other staff within the department. Respond to messages.
• Schedule patients in MOSAIQ/ARIA (department electronic scheduling system) for services within the department – consultations, follow-ups, simulations, and brachytherapy procedures; and outside the department – diagnostic radiology and other procedures. Initiate a pre-authorization process for procedures when necessary.
• Complete hospital registration of new patients in Eagle; transfer demographic information to MOSAIQ/ARIA and complete department registration in advance of consultation.
• Prepare new charts for patients to be seen in consultation, ensuring completeness of records required.
• Ensure that all pertinent records and procedure/study results are available when patients are seen in follow-up by the physician.
• Obtain demographic and financial information from patients and family in a professional and discreet manner.
• Establish and maintain office records, documents, and files.
• Photocopy materials as required; prepare correspondence.
• Provide assistance in covering the responsibilities of other support staff in the department when they are out of the office.
• Maintain good attendance, arrive to work on time on a consistent basis.
• Display a positive attitude and represent the department in a professional manner.
• Ability to problem-solve and work independently.
• Demonstrate ability to handle multiple tasks at one time and to prioritize work.
• May be required to perform other duties as assigned or perform other duties when necessary.

Requirements:

• High School Diploma or equivalent.
• Minimum three years of secretarial experience.
• Demonstrated ability to type 75 w.p.m.
• Computer literacy in word-processing and presentation software required.
• Strong interpersonal and communication skills and ability to interact with all levels of personnel.