Shipping Office Assistant

The Sofidel Group

Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With operations in 12 European countries and 12 U.S. States, we employ over 9,500 people dedicated to innovation, sustainability, and inclusivity. Our products-such as toilet paper, paper towels, and napkins-are distributed in more than 50 countries.

We own well-known brands including Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, and also produce for private-label retailers. Through the Papernet brand, we serve the Away-from-Home sector, providing quality solutions for businesses and public spaces.

Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life!

Position Overview

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper products for hygienic and household use. We are currently seeking a Shipping Office Assistant (SOA) to join our team. We are looking for a detail oriented and organized professional who is interested in a long term opportunity with a stable and growing organization.

As a Shipping Office Assistant (SOA), you will be responsible for processing outbound shipping documentation, verifying shipping information, maintaining accurate records, and ensuring all documentation is properly scanned and filed. This role requires accuracy, attention to detail, and adherence to established procedures while supporting the efficient movement of outbound shipments.

Job Responsibilities

Responsibilities include, but are not limited to:

Check in drivers -this includes verifying their info and the order they are picking up, adding them to our log book, and then assigning them a door. Data entry- When trucks are done being loaded you will enter the appropriate data into SAP and bill the order out. Once the order is billed out you will put completed paperwork in the trailer. Communicate with Transportation Office Assistant (TOA) with carrier estimated times of arrival. Prepare shipping labels for all small package shipments. Communicate with other departments outside of transportation for deliveries. Other responsibilities include monitoring and replying to emails in a timely manner, scanning and filing paper work, printing orders for the next day, and communicating issues to the appropriate department / or supervisor.

Job Requirements

• High School Diploma required; Associate's degree a plus
• Minimum 3 years Proven experience as shipping and receiving admin/clerk or similar position
• Knowledge of HACCP & OSHA standards
• Bilingual in English and Spanish
• Knowledge in SAP and MS Office
• Excellent organizational skills
• Great communication and interpersonal abilities

Company Benefits

Why join Sofidel?

• Competitive hourly wages
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Career development within a growing global organization
• A values-driven culture focused on safety, innovation, and sustainability

Work Environment

Previous experience in shipping, logistics, transportation, warehousing, or a related administrative role preferred.

Nearest Major Market: Spartanburg

Nearest Secondary Market: South Carolina