DutiesWork cooperatively in team environmentGreet and assist customers with selections and follow-through on their ordersEnter orders, follow-up on back-orders, invoice orders, and follow proper pick-up proceduresAnswer phone inquiries including over the phone ordersAssist with stock checks, pricing, freight quotes and processing ordersProcess P/O's and receivings for product linesDevelop basic understanding of design and colorResolve customer service issuesMultitask and prioritize work through effective time managementMaintain a neat and organized workspaceWork within the framework of the company's defined policies, procedures, goals, and directives. These crossover duties may include but are not limited to: Gain knowledge of all current and new product linesEnter orders, follow-up on back-orders, invoice orders, and follow proper pick-up proceduresFollow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocolComply with all safety policies and protocols Minimum QualificationsHigh School Degree or equivalentExcellent email and computer skillsPositive attitudeExcellent and professional phone skillsExcellent verbal English communication skills Detail-orientedSelf-motivated and proactive'willing to take the extra step!