Philadelphia It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Philadelphia, Pennsylvania
Philadelphia's population of more than 1.5 million people makes it the sixth largest city in the U.S. You may know the Philadelphia Museum of Art for its "Rocky steps," but the city is about more than Philly cheesesteaks and boxing. The City of Brotherly Love is also one of the oldest cities in the nation and is home to the Liberty Bell, Independence Hall, and the National Constitution Center. Its downtown district is rich with restaurants, marketplaces, museums, and historic neighborhoods where you can dine at Bella Vista or bask in the centuries-old architecture in Logan Square. If you're ready to make Philadelphia your home, you can search for Philadelphia jobs on Monster.
With one of the largest workforces in the U.S., Philadelphia is a great place to find work. And the cost of living isn't so bad either. Even if you don't find that dream job in Philly, there are 18 Fortune 500 companies within an hour's drive of the city. You can also check out job opportunities in other Pennsylvania cities such as Reading, Allentown, and Lancaster.
Update Your Philadelphia It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Philadelphia, Pennsylvania?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Philadelphia, Pennsylvania, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Philadelphia is $52,578 per year, which is 9% higher than the national average.
Find Your Next Philadelphia It Support Specialist Job. Monster Can Help Get You Started
Are you prepared for a career in IT support specialist? If so, set up your profile on Monster for free and begin clicking on those IT support specialist jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Philadelphia, how to nail your job interview, and more.