Serve as an advisor, counselor, advocate, and mentor for returning adult students as they transition into the academic environment and strive to balance education, employment, family, and/or other life responsibilities and challenges; Advise up to 300 returning adult students by providing timely and accurate information about registration procedures, general education requirements, supporting and major course requirements for available programs of study, and rules, regulations, policies, and procedures of the institution; Develop and implement advising procedures that allow for successful monitoring, advisor and student self-assessment, reporting of strategic benchmarks, and initiation of intervention strategies associated with student retention and successful degree-completion; Participate in program planning, professional development activities, and collaborations with academic and administrative units to provide educational and support services promoting the retention and degree-completion of returning adult students; Refer students to other campus and community resources as appropriate: faculty mentors, career counselors, financial aid advisors and other student service representatives, other University offices or personnel, and resources external to campus. The Academic Advisor is responsible for delivering high-quality academic advising and student support services for Lakeland University students at the Waukesha County Technical College (WCTC) co-location.