Bachelor's degree in Accounting, Finance, or a related field; CPA a plus8+ years of progressive AR, credit, or collections experience, including 3+ years of team leadershipDemonstrated experience owning bad debt reserve methodologies and write-off decisionsExperience managing receivables across multiple revenue channels, ideally including franchisee or B2B customersStrong knowledge of receivables controls and credit and collection policiesExperience with ERP systems (e.g., NetSuite or similar) and advanced Excel skillsStrong communication and negotiation skills, with the ability to resolve sensitive customer and franchisee issuesFranchise experience strongly preferred. Lead and develop the AR Supervisor and team, setting priorities and performance expectations for day-to-day AR operationsDeliver recurring AR reporting to finance leadership, including aging, collections, bad debt exposure, and cash flow trends by channelDrive process improvement and automation initiatives to improve collection outcomes and efficiencySupport month-end close, reserve analysis, and audit requests related to receivables.