Reporting directly to the VP, Global Customer Success, you will partner closely with the Director of Customer Success Managers, Partners & Alliances, New Business Sales leadership, Product Marketing, Finance, and RevOps/CS Ops to align strategy, establish rules of engagement, and accelerate net revenue retention. In this role, you own the sourced-expansion number and forecast, driving your sellers to capture growth that would not happen organically-including new products, new subsidiaries, account consolidation, and planned blocks of hires.