NewBilingual Spanish Account Manager Rent A CenterBilingual Spanish Account ManagerBuffalo, NYTodos los aplicantes calificantes recibirán consideración para empleo sin importar raza, color, embarazo, religion, sexo, orientación sexual, identidad de género, nacionalidad, edad, discapacidad, estado veteran, expresión de género, información génetica, o cualquier otra clase protegida. Entregas & Pickups: Manejo de los vehículos y su mantenimiento; siguiendo las políticas y prácticas de la compañía en referencia al manejo seguro, y siguiendo las leyes locales y estatales para una operación segura de un vehículo.
NewStore Manager Rent A CenterStore ManagerNiagara Falls, NY$56,700–$70,875Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service. Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly.
Senior Specialist, Account Management Cardinal Health IncSenior Specialist, Account ManagementNY$57,000–$81,600 / yearPay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
Client Onboarding Associate (Know Your Customer Verification - Wealth Management Accounts) - Hybrid M&T Bank CorpClient Onboarding Associate (Know Your Customer Verification - Wealth Management Accounts) - HybridAmherst, NY$28.60–$47.66 / hourIf you are detail-oriented, thrive in structured, process-driven work, and want to play a meaningful role in protecting the integrity of the bank while building your career in financial services, this is a great opportunity to grow. As part of the Client Onboarding and Support Team (COAST), you will perform detailed Know Your Customer (KYC) reviews, validate documentation, and support the successful setup of a wide range of account types.
Vaccines Account Manager - Rochester, NY GSK plcVaccines Account Manager - Rochester, NYBuffalo, NY$160,500–$267,500 / yearThe role of the VAM is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, approximately 1 in 3 people who will develop shingles in their lifetime and the 3-11% of people infected with seasonal influenza each year.
Pharmaceutical Sales -Territory Account Manager Syneos - Commercial - ProdPharmaceutical Sales -Territory Account ManagerBuffalo, NY$170,000–$180,000 / yearThe Account Manager plays a critical role in owning and advancing B2B relationships within the largest and most complex healthcare delivery networks, including health systems (HSs), Integrated Delivery Networks (IDNs), state CDC awardees, major health departments, and other large institutional accounts. Serving as the primary customer liaison, this role engages HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address unmet needs, and deliver customized, data-driven value propositions.
Account Manager Childcare Marketing GroupAccount ManagerBuffalo, NYFull timeYou will also support the development and execution of digital marketing campaigns, including budget setting, deadline management, client communication, performance tracking, renewals, upsells, testimonials, and long-term account growth. Childcare Marketing Group helps child care centers, day nurseries, and early education businesses attract more families, retain enrollment, and grow with smarter marketing.
Employee Benefits Account Manager (Hybrid) Patriot Growth Insurance ServicesEmployee Benefits Account Manager (Hybrid)Buffalo, NY$28–$30 / hourThis role is responsible for managing employee benefits client accounts, coordinating renewals and open enrollment activities, supporting benefits technology implementations, and delivering an exceptional client experience. We specialize in providing comprehensive Benefit consulting, integrated Payroll, HR, Compliance services, and cutting-edge technology solutions to a diverse clientele—from small family-owned businesses to large national corporations.
Clinical Account Manager - 73 Rep-LiteClinical Account Manager - 73Buffalo, New YorkWe are seeking a driven and clinically strong Clinical Account Manager to support the growth and adoption of an innovative robotic surgical platform across hospitals throughout the Buffalo region and surrounding territory. In this role, you will work side-by-side with surgeons, OR teams, and hospital leadership to provide exceptional procedural support, training, and clinical expertise while also helping drive utilization and long-term account growth.
NewAccount Manager Rent-A-CenterAccount ManagerLockport, NY$16–$17.85 / hourIf you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Medical Account Specialist II - BUFFALO, NY Regeneron Pharmaceuticals IncMedical Account Specialist II - BUFFALO, NYBuffalo, NY$158,950–$220,000 / yearDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Medical Account Specialist II - NEUROLOGY - BUFFALO, NY Regeneron PharmaceuticalsMedical Account Specialist II - NEUROLOGY - BUFFALO, NYBuffalo, New YorkDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Account Manager - State Farm Agent Team Member Michele Proietti - State Farm AgentAccount Manager - State Farm Agent Team MemberAmherst, NYAs Account Manager - State Farm Agent Team Member for Michele Proietti - State Farm Agent, you are vital to our daily business operations and customers’ success. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.
NewSr. Accounts Receivable Manager Goldberg Segalla LLPSr. Accounts Receivable ManagerBuffalo, NY$90,000–$115,000 / yearGoldberg Segalla is a national civil litigation law firm that represents major national and regional companies and insurance carriers in all aspects of business counseling, risk assessment and dispute resolution including representation in various types of claims, controversies and litigation involving personal and other injuries, property damage, contract disputes and business torts. The role partners closely with Finance leadership, practice groups, and equity partners to drive accountability, enhance client payment outcomes, and deliver measurable financial results.
Account Manager - State Farm Agent Team Member Mike Messuro - State Farm AgentAccount Manager - State Farm Agent Team MemberWest Seneca, NYROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Mike Messuro - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Account Manager - State Farm Agent Team Member Brian Christman - State Farm AgentAccount Manager - State Farm Agent Team MemberDerby, NYAs Account Manager - State Farm Agent Team Member for Brian Christman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Sales Account Manager - Liquid Cooling LOB Schneider Electric USA, IncSales Account Manager - Liquid Cooling LOBBuffalo, NYFull timeThe Sales Manager position is responsible for growing the company's sales in the Data Center and IT Cooling sector by working with existing and new customers, channel partners and distributors to solve their most demanding cooling challenges that are critical to their business operations by developing relationships with project stakeholders, specifically C-Suite executives, Finance leaders and Operation managers. The Sales Director will utilize one or a combination of products in the Motivair portfolio including the Chilled Door® server rack cooling system, Coolant Distribution Units (CDU's), Heat Dissipation Units (HDUs) and other customized products to provide customers with unique solutions to meet their needs.
Small Business Commercial Lines Account Manager AAA Western and Central New York CareersSmall Business Commercial Lines Account ManagerWilliamsville, New YorkThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ability to manage multiple clients and priorities in a fast-paced environment, while operating independently and displaying expert-level of proficiency in minimization of errors & problem solving.
Smart Building Account Engineer Trane Technologies PlcSmart Building Account EngineerBuffalo, NY$84,740–$118,860 / yearThis role collaborates with customers, Account Managers, Contracting and Service teams, Technicians, Energy Engineers, and other internal partners to analyze building and energy performance data, identify opportunities, support solution development, and maintain ongoing customer engagement. The Smart Building Account Engineer is responsible for supporting customer outcomes through Trane's smart building service offerings by combining technical expertise, data-driven analysis, customer relationship management, and commercial support.
Sales Account Manager - Liquid Cooling LOB Schneider Electric SESales Account Manager - Liquid Cooling LOBBuffalo, NY$135,000–$202,000 / yearAbout the Role: The Sales Manager position is responsible for growing the company's sales in the Data Center and IT Cooling sector by working with existing and new customers, channel partners and distributors to solve their most demanding cooling challenges that are critical to their business operations by developing relationships with project stakeholders, specifically C-Suite executives, Finance leaders and Operation managers. Position Requirements Bachelor's degree in a related field preferred; engineering degree strongly encouraged 5+ years of sales experience supporting large enterprise customers Industry background in one or more of the following: data center infrastructure, HVAC, thermodynamics, hydronic systems, or related technical environments Proven track record of growing busniess greater than 30% year over year.
Neuroscience Territory Account Specialist - Rochester (1 of 2) Novartis AGNeuroscience Territory Account Specialist - Rochester (1 of 2)Buffalo, NYRemote$77,000–$143,000 / yearNovartis Compensation Summary:The salary for this position is expected to range between:Associate Territory Account Specialist: $77,000 and $143,000 per yearTerritory Account Specialist: $93,800 and $174,200 per yearSenior Territory Account Specialist: $119,700 and $222,300 per yearExecutive Territory Account Specialist: $132,300 and $245,700 per yearThe final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.
Specialty Account Specialist (Immunology) Rochester / Buffalo, NY GSK plcSpecialty Account Specialist (Immunology) Rochester / Buffalo, NYNYRemote$145,500–$242,500 / yearPlease note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
Small Business Commercial Lines Account Manager AAA Member's Insurance Agency of WesternSmall Business Commercial Lines Account ManagerWilliamsville, NY$27.62–$30.69 / hourPart timeThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ability to manage multiple clients and priorities in a fast-paced environment, while operating independently and displaying expert-level of proficiency in minimization of errors & problem solving.
Billing and Accounts Receivable Manager Deloitte Touche Tohmatsu LtdBilling and Accounts Receivable ManagerNYRemote$140,000–$160,000 / yearAs an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Specialty Insurance Marketer / Account Manager Lawley InsuranceSpecialty Insurance Marketer / Account ManagerBuffalo, New YorkRemote$67,415.78–$112,359.63The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. About Lawley Insurance: The Lawley Mission Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting.
Senior Account Manager, Commercial Lines NFP CorpSenior Account Manager, Commercial LinesAmherst, NY$57,000–$90,000 / yearWhen working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift. While in this role, this person should be maintaining relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients.
Territory Account Manager Sealing Devices IncTerritory Account ManagerNY$70,000–$100,000 / yearYoull own your territory end-to-end-developing strategic account plans, uncovering new business opportunities, and becoming a trusted partner to OEMs, engineers, buyers, and key decision-makers. This is an ideal role for a motivated sales professional who thrives on relationship-building, enjoys being in front of customers, and wants the autonomy to shape their territory while being supported by strong internal teams.
NewPharmacy Accounts Receivable Supervisor WoodmarkPharmacy Accounts Receivable SupervisorBuffalo, New York$65,000–$73,000 / yearFull timeThe Pharmacy Accounts Receivable Supervisor oversees the day-to-day Accounts Receivable operation while ensuring accurate billing, timely collections, cash posting, and insurance account management. At Woodmark Pharmacy, you'll join a collaborative healthcare organization where your work directly supports the delivery of medications and pharmacy services to residents throughout our long-term care communities.
Commercial Insurance Assistant Account Manager - Construction Lawley InsuranceCommercial Insurance Assistant Account Manager - ConstructionBuffalo, New YorkRemote$45,000–$72,737Obtain non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause, validate audits. This position also comes with a full package – great benefits, competitive PTO and holiday schedule, paid parking in downtown Buffalo, and the opportunity to work a remote/in-office hybrid schedule once fully trained.
Commercial Lines Account Manager, Team Leader (Hybrid) Patriot Growth Insurance ServicesCommercial Lines Account Manager, Team Leader (Hybrid)Buffalo, NY$80,000–$100,000 / yearPromark Partners Insurance (PPI) Services began in 1977 as an association of three insurance agencies with over 50 years of combined experience, and the desire to pool their knowledge and expertise to build one agency dedicated to serving all the needs of their clients. This role is responsible for overseeing client relationships, supporting renewals and remarketing efforts, managing policy servicing activities, and collaborating with Producers to ensure clients receive appropriate coverage solutions.
Senior Oncology Account Manager - Buffalo, NY GenmabSenior Oncology Account Manager - Buffalo, NYBuffalo, NYFull timeFor 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. The Senior Oncology Account Manager builds and maintains strong professional relationships with key customers and stakeholders in private practice, medical group practices, hospitals/academic medical centers, office, and ancillary staff involved in the care of cancer patients.
Account Manager, AWM (Northeast Region) - Future Opportunities Smith & Nephew PlcAccount Manager, AWM (Northeast Region) - Future OpportunitiesNY$75,000–$110,000 / yearAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
Territory Account Manager EquipmentShare.com IncTerritory Account ManagerNiagara Falls, NY$150,000–$600,000 / yearHeavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B is sales preferred, but not required (if you're a born salesperson, we'll train you on what you need to know and how to win more business). We're hiring a Territory Account Manager at our rental facility in Niagara Falls, NY, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Account Manager Selective Staffing SolutionsAccount ManagerBuffalo, NYThis role works closely with internal teams, affiliates, and clients to ensure smooth operations, accurate documentation, and strong client relationships. Key ResponsibilitiesClient Support & General DutiesAssist Client Support Representatives (CSR) in delivering timely and high-quality service.
Oncology Account Manager-Rochester, NY Taylor Strategy PartnersOncology Account Manager-Rochester, NYBuffalo, NY$210,000–$227,500 / yearThe Oncology Account Manager will be responsible for achieving sales objectives, developing strategic customer relationships, and leveraging available resources to address customer needs through a deep understanding of their practice environment and treatment landscape. TSP is engaged in a direct-hire opportunity with a growing commercial-stage biopharmaceutical organization focused on developing innovative oncology therapies is seeking an Oncology Account Manager.
Floe - Strategic Accounts Manager 43NorthFloe - Strategic Accounts ManagerBuffalo, New YorkYou will work closely with the CEO, engineering team, outside sales reps, and external partners to develop strategic accounts, expand existing relationships, convert inbound interest, and support customers throughout the project lifecycle. This role interfaces with a diverse set of stakeholders, including facilities leaders, property managers, roofing firms, engineering consultants, architects, construction partners, and insurance carriers.
Accounts Receivable Manager Beacon Solutions GroupAccounts Receivable ManagerBuffalo, New YorkThis person will provide billing services and general revenue cycle services to health care clients including professional, hospital, D&TC, OPWDD, OASAS, nursing home, home health, legal and third party payers. All communications from The Bonadio Group regarding recruitment and hiring will come from an @bonadio.com email address and our process includes a discussion with our Talent Management team.
Senior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Buffalo, NYRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesBuffalo, NYRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Buffalo, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Insurance (Eastern / Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern / Central Time Zones)Buffalo, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Outside Sales Account Manager - Fluid Power Service & Repair SunSourceOutside Sales Account Manager - Fluid Power Service & RepairNYIn this role, youll focus on selling fluid power component repair services, developing new business, and growing trusted partnerships with new and existing customers across Central Illinois. SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North Americas leading value-add industrial distribution companies.
Account Manager - State Farm Agent Team Member Michael Casseri - State Farm AgentAccount Manager - State Farm Agent Team MemberWilliamsville, NYAs Account Manager - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Manager - State Farm Agent Team Member Dan Schmidt - State Farm AgentAccount Manager - State Farm Agent Team MemberLockport, NYNew hires can take advantage of fast-start incentives, while experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition for exceeding expectations. As Account Manager - State Farm Agent Team Member for Dan Schmidt - State Farm Agent, you are vital to our daily business operations and customers’ success.
Account Executive, Oncology Late Stage (Buffalo, NY) Guardant Health IncAccount Executive, Oncology Late Stage (Buffalo, NY)Buffalo, NYRemote$142,200–$195,550 / yearPosition Summary: This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. Primary Location: Remote-USA-NY Primary Location Base Pay Range: $142,200 - $195,550 Other US Location(s) Base Pay Range: $142,200 - $195,550 If the role is performed in Colorado, the pay range for this job is: $142,200 - $195,550.
Accounts Payable Specialist RemXAccounts Payable SpecialistSanborn, NY$22–$26 / hourVerify invoice details by cross-referencing purchase orders and receiving documentation, resolving discrepancies with vendors or internal teams. Take ownership of the day-to-day accounts payable workflow, ensuring invoices are accurately reviewed, coded, and processed.
Account Manager Rent-A-Center, IncAccount ManagerCheektowaga, NY$15.50–$17.85 / hourJob Location: 3843 Union Rd, Cheektowaga, NY 14225, United States Position Type: External Job ID: PDX_RAC_D9222AD5-D4E3-4836-A647-886C23A74FFE_22468587 Share FACEBOOK XLINKEDIN EMAIL Apply. Qualifications • High school diploma or equivalent • At least 18 years of age • Valid drivers license with good driving record • Strong communication and customer service skills.
Business Development Manager Auto Care & Major Accounts Genuine Parts CoBusiness Development Manager Auto Care & Major AccountsNYMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
Account Manager II NBT Bancorp IncAccount Manager IINY$20.61–$27.49 / hourSkills and Abilities: Demonstrated excellent verbal and business writing skills; ability to effectively handle diverse customers and to express empathy and concern; Proficient in ability to analyze varied data, research problems and make sound decisions using own judgement, manuals, and available resources; Demonstrated ability to work independently and in groups; Demonstrated ability to effectively organize and prioritize multiple work assignments, pay attention to detail and focus on quality; Demonstrated proficiency in Microsoft Office; Demonstrated proficiency in effective quoting, proposing and binding of coverage; Demonstrated proficiency in effective use of a management system and technology tools. Tasks Performed: 50% Identify small business and middle market customer issues or concerns within assigned book of business by listening and clarifying the customer''s comments, researching system files, procedures, and guidelines to determine the action needed, then provide an accurate verbal or written response to the customer regarding existing coverage levels and recommend additional products or services to minimize coverage gaps when applicable.
Senior Account Manager - Business NBT Bancorp IncSenior Account Manager - BusinessNY$62,375–$80,726.88 / yearSkills and Abilities: Excellent verbal and business writing skills; ability to effectively handle diverse customers and to express empathy and concern; Proficient in ability to analyze complex data, research problems and make sound decisions using own judgement, manuals, and available resources; Successful working independently and in groups, competent in presenting information to team members and customers; Highly capable of organizing and prioritizing multiple work assignments, paying attention to detail and focusing on quality; Highly proficient in Microsoft Office, especially managing Outlook emails. 40% Identify middle market to high impact customer issues or concerns by listening and clarifying the customer''s comments, researching system files, procedures, and guidelines to determine the action needed, then provide an accurate verbal or written response to the customer, regarding existing coverage levels and recommend additional products or services to minimize coverage gaps when applicable.