For classes, conferences, and special events, arrange for the delivery, retrieval, and setup of media equipment; troubleshoot hardware and software issues with media equipment; offer basic technical support for classroom supplies and computer lab equipment; maintain supplies on Hillsboro campus printers; and report technical issues observed throughout campus. Assist with the triage of help requests by phone, email, and in person; research solutions to problems; maintain accurate records of help requests; respond to basic inquiries about UIS policies and procedures and enforce when necessary; perform technical and administrative tasks as needed to maintain organizational efficiency.