NewCaregiver (Personal Care Assistant) Sunrise Senior Living Mgmt IncCaregiver (Personal Care Assistant)Plymouth, MAWhat You’ll Do: • Assist with ADLs including bathing, dressing, grooming, mobility, and personal care • Follow Individualized Service Plans (ISP) and document changes • Promote safety, dignity, and independence • Engage residents through conversation and daily activities • Support dining services and maintain a clean, welcoming environment • Communicate effectively with families and care leaders • In Memory Care, create enriching experiences for residents with memory loss What We’re Looking For: • High School Diploma/GED; age 18+ • CPR/First Aid (or ability to obtain) • Compassion, reliability, and strong communication skills Caregiver – Make a Difference Every Day | Paid Training & Career Growth Caregiver | Personal Care Assistant | Assisted Living | Senior Care. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
Legal Client Experience Coordinator DGVE law, LLCLegal Client Experience CoordinatorHanover, MA$56,160–$72,800 / yearYou are curious and resourceful, seeking out new information and using it to approach your job responsibilities and enjoy the challenge of diving in curiously to learn, and you’re willing to push past the discomfort of trying something new with the potential of failing and having to acknowledge it and take accountability and work with a supportive team to help fix it and try again. You won’t just answer phones; you’ll manage relationships, triage complex client needs with grace, and ensure that all clients’ legal matters stay on track.
Retail Customer Service Associate FedExRetail Customer Service AssociateHyannis, Massachusetts$18.35–$21.57 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Practice Assistant I Duxbury Internal Medicine Lahey Hospital and Medical CenterPractice Assistant I Duxbury Internal MedicineMA$20–$26.92 / hourCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Service Desk Support Level I IBSS CorporationService Desk Support Level IEast Falmouth, MA$55,000–$60,000 / yearIBSS is seeking a Full Time Service Desk Support Specialist to provide remote desktop support to tele-working and remote staff located throughout the United States, act as primary point of contact for IT inquiries that may result in service requests and incident resolution, and provide program support to various systems including those that support the organizational mission, basic data analysis, and reporting. Uncrate, accept/test, burn-in, configure and manage computers, laptops, mobile devices, printers and other new peripheral equipment upon receipt, configure security management and encryption software, and install approved software.
Geriatric Support Services Coordinator/Case Manager Old Colony Elder ServicesGeriatric Support Services Coordinator/Case ManagerPlymouth, MAFull timeOur mission : Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. We are seeking a dedicated, bilingual preferred Geriatric Support Service Coordinator (GSSC) to work in our Senior Care Options (SCO) department to help determine eligibility and ensure the provision of appropriate services to eligible members.
Home Care Intake Program Assistant Old Colony Elder ServicesHome Care Intake Program AssistantPlymouth, MAFull timeOur mission : Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.
Home Care Program Assistant Old Colony Elder ServicesHome Care Program AssistantPlymouth, MAFull timeOur mission : Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.
Customer Service Specialist MP RPOCustomer Service SpecialistFalmouth, MA$21–$23 / hourFull timeAcross 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.
Customer Experience & Digital Communications Specialist MP RPOCustomer Experience & Digital Communications SpecialistOrleans, MAFull timeAs our service operations evolve, we are expanding our team with a Customer Experience & Digital Communications Specialist-a role designed for today's modern, technology-driven service environment. This is a hybrid communication role where you'll serve as a central point of contact for customers, helping them navigate service needs through both digital platforms and phone-based support.
Showroom Greeter Cardi's Furniture & MattressesShowroom GreeterHyannis, MA$16–$17 / hourCardi's Furniture & Mattresses is looking for energetic, engaging, hard working individuals to greet and “Wow” our customers with excellent customer service in a professional team oriented environment and to assist in directing them to the requested department in the showroom. Assisting with translation between customer and sales professional to allow for accurate placement of their furniture order.
In Person Full Time Receptionist Law MomIn Person Full Time ReceptionistDuxbury, Massachusetts$20About Law Mom: Law Mom® is an estate planning law firm in Duxbury, MA, built around the idea that planning for the future shouldn’t feel cold or overwhelming. We’re a close-knit team that values tech, efficiency, and giving every client a five-star experience from the moment they walk in the door.
Administrative Assistant II - Zoning Board of Appeals & Municipal Services Town of DuxburyAdministrative Assistant II - Zoning Board of Appeals & Municipal ServicesDuxbury, MA$31.43 / yearRecommended Minimum Qualifications: High School or equivalent education plus additional education or training in secretarial science or business administration preferred; and four years of experience in secretarial and administrative work, or any equivalent combination of education, training and experience. Errors could expose the Town to potential legal liabilities and/or could result in considerable confusion, delay and adverse public relations; errors with bookkeeping or department procedures could result in significant confusion and delay or loss of services and monetary loss.
Administrative Assistant II - Facilities Town of DuxburyAdministrative Assistant II - FacilitiesDuxbury, MA$25.48–$28.18 / hourThis position entails the performance of complex office tasks requiring composing and typing correspondence, reports, computer data entry work, record keeping, filing, and working directly with vendors, service providers, and other facility staff. 9.Recommended Minimum Qualifications: High School education, including or supplemented by courses in typing, bookkeeping, business machines and secretarial sciences, and minimum of one (1) to three (3) years’ experience in the performance of like duties or any equivalent combination of education, training, and experience.
Administrative Assistant II - Water Department Town of DuxburyAdministrative Assistant II - Water DepartmentDuxbury, MA$25.48–$34.39 / hourErrors could expose the Town to potential legal liabilities and/or could result in considerable confusion, delay, and adverse public relations; errors with bookkeeping or department procedures could result in significant confusion and delay or loss of services and monetary loss. 9.Recommended Minimum Qualifications: High School education, including or supplemented by courses in typing, bookkeeping, business machines and secretarial sciences, and minimum of two years of experience in the performance of like duties or any equivalent combination of education, training, and experience.
Assistant Harbormaster - Seasonal 2026 Town of DuxburyAssistant Harbormaster - Seasonal 2026Duxbury, MA$17 / hourPatrols harbors, town pier, floats, docks, marinas, waterways, town landings, shoreline to enforce a variety of state, and local laws, codes, ordinances and rules and regulations pertaining to marine and shellfish, marine traffic/access controls and public safety. Physical Demands: While performing the duties of this job, the employee is frequently required to sit and talk or hear, walk or run on sand or mud, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
Administrative Assistant - DPW - Part-Time Town of DuxburyAdministrative Assistant - DPW - Part-TimeDuxbury, MA$23.79–$32.11 / hourRecommended Minimum Qualifications: High School education, including or supplemented by courses in typing, bookkeeping, business machines and secretarial sciences, and minimum of two years of experience in the performance of like duties or any equivalent combination of education, training, and experience; Valid Massachusetts drivers license. Errors could expose the Town to potential legal liabilities and/or could result in considerable confusion, delay, and adverse public relations; errors with bookkeeping or department procedures could result in significant confusion and delay or loss of services and monetary loss.
Social Day Program Assistant - Part-time Town of DuxburySocial Day Program Assistant - Part-timeDuxbury, MA$24.98–$26.35 / hourThe work leader is responsible to his/her supervisor for assuring that the work assignments of other workers and volunteers are carried out by performing duties which typically consist of most of the following: distributes and balances workload among employees in accordance with established workflow and job specialization; assures timely completion of work; instructs employees in specific tasks or explains work methods to be employed and indicated applicable reference material and guidelines; checks work progress and reviews completed work to see that instructions have been carried out; answers questions and resolves problems that arise in the work; provides on-the-job training to new employees; reports to the supervisor on disciplinary problems, performance and training needs of employees; resolves simple, informal complaints of employees and refers others to the supervisor; may approve leave for a few hours or for emergencies. Abilities: Ability to meet and deal with program members and their families effectively and appropriately; ability to handle problems and emergencies effectively; ability to relate to older adults in a comfortable fashion with genuine interest, compassion and concern for their needs and feelings; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to deal with members that are experiencing behavioral challenges.
Practice Assistant II Middleboro Lahey Hospital and Medical CenterPractice Assistant II MiddleboroMA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Secretary to Principal Falmouth Public SchoolsSecretary to PrincipalMArace includes traits historically associated with race, including, but not limited to, hair texture, hair type, hair length, and protective hairstyles.". High level of technical skills including typing of 60 words per minute and familiarity with a variety of office machines.
Practice Assistant II - Cardiology Plymouth Lahey Hospital and Medical CenterPractice Assistant II - Cardiology PlymouthPlymouth, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Customer Service Associate Walgreen CoCustomer Service AssociateMA$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Financial Services Market Manager - Plymouth , MA The Toronto-Dominion BankFinancial Services Market Manager - Plymouth , MAPlymouth, MA$91,000–$136,240 / yearSimilarly, this role is responsible for advising all pertinent wealth distribution roles such as the Wealth Market President (WMP/WML), Regional Sales Managers (RSM), Financial Advisor Managers (FAM), Financial Advisors (FA), and Relationship Managers (RM) on all matters that are relevant to retail such as campaigns and initiatives as well as providing best practices to coach Retail. Depth & Scope: Develops and delivers wealth-related content for all monthly retail leadership meetings including regional Store Manager meetings, Retail Market Manager meetings, and Market President meetings; average 6-8 per month.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateMA$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Services Ambassador Southcoast Health System IncCustomer Services AmbassadorMA$16.64–$23.57 / hourUnder general supervision of the Team Lead Clinical & Patient Food Services, perform a variety of duties in support of the Food & Nutrition Department, including ensuring customer and patient satisfaction, obtaining patient meal selections as close to mealtime as possible, performing data entry of patient food preferences and allergies into the Patient Services Software Platform, screening patients for nutritional risk, following cash-handling practices/procedures, setting up cafeteria stations, etc. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Patient Access Intake Representative Southcoast Health System IncPatient Access Intake RepresentativeMA$18.40–$28.65 / hourNestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Under general direction of the Manager, Patient Access and supervision of the Team Leader, Patient Access or designee, perform a wide variety of duties to facilitate patient access throughout the organization.
Administrative Assistant II/Administrative Assistant to Principal - Anticipated Dennis-Yarmouth Regional School DistrictAdministrative Assistant II/Administrative Assistant to Principal - AnticipatedMAPosition Type: Administrative Assistant/Administrative Assistant II/Principals Administrative Assistant. id='p1384_'>Administrative Assistant II/Administrative Assistant to Principal - Anticipated JobID: 1384.
Activities / Marketing Secretary Falmouth Public SchoolsActivities / Marketing SecretaryMAAssist and support class advisors, club advisors and student interns in coordination with Assistant Principal in charge of activities. race includes traits historically associated with race, including, but not limited to, hair texture, hair type, hair length, and protective hairstyles.".
Paraeducator IA/Kindergarten Assistant Dennis-Yarmouth Regional School DistrictParaeducator IA/Kindergarten AssistantWest Yarmouth, MAIndividuals with an Associate's degree or higher, or who have obtained 48 credit hours from an accredited higher education institution, have met this requirement and will need to provide a copy of a transcript showing your highest degree earned. SUMMARY: Supports students, which may include, but not limited to, students with: low-incidence disabilities, autism, social-emotional needs, and behavioral concerns.
Service Associate I Eastern Bankshares IncService Associate IMAMajor Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a "hybrid" position is authorized. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeMA$15–$17 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Office Manager Equity Lifestyle Properties IncOffice ManagerMAServe as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America's work order system. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains seasonal staff.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryMA$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Storage Customer Service Representative U-Haul International IncStorage Customer Service RepresentativeMA$16–$18 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Surgical Scheduler General Surgery Plymouth Lahey Hospital and Medical CenterSurgical Scheduler General Surgery PlymouthPlymouth, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Certificate 1 preferred: Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Central Scheduler Lahey Hospital and Medical CenterCentral SchedulerPlymouth, MA$18.81–$33 / hourA minimum of 2 years Patient Access /Patient Registration, Scheduling, Patient Accounts, or Physician Office experience required, in which there was direct hands on of verification of eligibility, obtaining referrals and authorizations, and/or registration of demographic and insurance information. Responsibilities also include taking patient phone calls to schedule or reschedule appointments, verifying and obtaining accurate patient demographic information, providing exam preparation instructions, and informing patients of any co-payment responsibilities.
Front Desk Receptionist US Physical Therapy IncFront Desk ReceptionistFalmouth, MAWe are currently looking for a Front Desk Receptionist who embodies our work ethic to join our supportive team at our outpatient orthopedic clinic. Cape Cod Hand & Upper Extremity Therapy is an outpatient rehabilitation practice that specializes in hand and upper extremity rehabilitation.
NewSSII Main Office Secretary Falmouth Public SchoolsSSII Main Office SecretaryMArace includes traits historically associated with race, including, but not limited to, hair texture, hair type, hair length, and protective hairstyles.". High level of technical skills including typing of 60 words per minute and familiarity with a variety of office machines.
Ophthalmic Assistant Ophthalmic Consultants of BostonOphthalmic AssistantWest Yarmouth, MAFull timeThese include conducting visual acuity testing, visual field testing, lensometry, auto refractometry, refractometry, pupil assessment, extraocular motility, gross external examination, applanation tonometry, tonopen, eye drop instillation, diagnostic testing and participating in patient care within a clinical setting. OCB is the premier eye care provider in the region with nineteen practice locations in the greater Boston area, South Shore, and Cape Cod.
Medical Front Desk Representative Ophthalmic Consultants of BostonMedical Front Desk RepresentativeWest Yarmouth, MAFull timeThis position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team.
NewSurgical Coordinator-Glaucoma Comprehensive Ophthalmic Consultants of BostonSurgical Coordinator-Glaucoma ComprehensivePlymouth, MAFull timeSchedule all surgeries and work closely with Boston Eye Surgery and Laser Centers to ensure all paperwork is complete and scanned into medical record prior to event. OCB is the premier eye care provider in the region with nineteen practice locations in the greater Boston area, South Shore, and Cape Cod.
Retail Store Specialist - (Merchandising/Customer Service) - Full Time External Ocean State Job LotRetail Store Specialist - (Merchandising/Customer Service) - Full TimeDennis Port, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Retail Facilities Associate -(Janitorial/Custodial Position) Part Time External Ocean State Job LotRetail Facilities Associate -(Janitorial/Custodial Position) Part TimeNorth Pembroke, MassachusettsThe primary focus is maintaining the store's condition to ensure the best environment for associates and guests through tasks including, but not limited to, vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers.
Practice Assistant I Duxbury Internal Medicine Beth Israel Lahey HealthPractice Assistant I Duxbury Internal MedicineDuxbury, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Medical Receptionist Headlands ResearchMedical ReceptionistPlymouth, MassachusettsHeadlands Research - Eastern Massachusetts is seeking a full-time customer service-focused medical receptionist responsible for interacting with both clinic and study patients in a healthcare setting and managing administrative tasks for the clinical team. Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Retail Store Specialist (Customer Service/Merchandising) - Full time External Ocean State Job LotRetail Store Specialist (Customer Service/Merchandising) - Full timeHyannis, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Retail Store Specialist - (Customer Service/Merchandising) - Part Time External Ocean State Job LotRetail Store Specialist - (Customer Service/Merchandising) - Part TimeChatham, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
32/N Patient Safety Assistant - Emergency Department Lahey Hospital and Medical Center32/N Patient Safety Assistant - Emergency DepartmentPlymouth, MA$17.69–$28.22 / hourJob Description: Duties/Responsibilities: Under the general management and supervision of the Nurse Manager and/or direction of the Registered Nurse, performs a variety of activities that include, but are not limited to, o Direct and continuous observation of patient at a distance no greater than arm's length from patient. This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs.
Paraeducator IA/English Language Learner Assistant - Bilingual Dennis-Yarmouth Regional School DistrictParaeducator IA/English Language Learner Assistant - BilingualMAIndividuals with an Associate's degree or higher, or who have obtained 48 credit hours from an accredited higher education institution, have met this requirement and will need to provide a copy of a transcript showing your highest degree earned. COMPENSATION: Per the Collective Bargaining Agreement between the Dennis-Yarmouth Regional School Committee and the Dennis-Yarmouth Regional Secretaries and Assistants Association located on the DY website.
Surgical Scheduler General Surgery Lahey Hospital and Medical CenterSurgical Scheduler General SurgeryPlymouth, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Certificate 1 preferred: Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.