Primary duties may include, assisting the ACT team with triaging scheduling needs, crisis assessment, planning and triage, coordination of care with team members and outside providers, managing the daily schedule; including the scheduling and appointment management for the psychiatric providers, assisting the team with resource acquisition and management of ongoing resource needs and providing phone support to people served. The Program Assistant has a two-focused level of responsibility: first, for the care, welfare, treatment, and safety of the clients as individuals and secondly, for the facilitation of a work and a treatment culture that promotes teamwork, professionalism, cultural competency, and adherence to best practice principles and interventions.