Customer Care Specialist ESL Federal Credit UnionCustomer Care SpecialistRochester, NYOperational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Lead Airport Agent Customer Service Envoy Air IncLead Airport Agent Customer ServiceRochester, NYComplete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges. Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off.
Document Service Representative 1 MindlanceDocument Service Representative 1Rochester, NY$15–$16 / hourMaintain the production and accuracy ratio as established by the department - Re-direct claims and correspondence to the appropriate resource/department as needed in accordance with established Desk Levels - Research and contact appropriate resources as warranted for information necessary for the completion of examining and/or data entry utilizing the corporate documentation system - Initiate and assist in the development of process improvements necessary to resolve claims examining and data entry issues and system limitations - Perform all scanning room functions, this includes but is not limited to sorting, prepping, and scanning of all claims and correspondence documents into FormWorks in accordance with established desk levels - Archive all incoming claim and correspondence documents in accordance with established Desk Levels - Complete the daily rejection report, including retrieval of archived claim and correspondence documents, within established time frames - Verify scanned documents for completeness - Report any system, filing, scanning, or workflow issues to the Team Lead, Document Management, and/or a member of management as appropriate - Perform general scanner maintenance as needed. - Perform accurate FormWorks OCR error correction, Key from Image, and Key Entry on all medical, hospital, dental, and vision claims in accordance with departmental desk levels - Perform accurate FormWorks data entry on correspondence documents in accordance with departmental desk levels to ensure work items are filed appropriately in Macess and work items are routed to the correct doc flo queue for handling by each business area - Report any scanning, data entry, or workflow issues to the Team Lead, Document Management and/or a member of management as appropriate.
John Kennedy Site Coordinator (After School Program) Glow YMCAJohn Kennedy Site Coordinator (After School Program)Batavia, NYPart timeSite Coordinators must meet 1 of the following categories below for the Office of Children and Family Services:Two years of college with 18 credits in Child Development, Elementary Education, Physical Education, Recreation or a related field AND two years direct experience working with children less than 13 years of age AND least one year in a supervisory capacity in a child care program or related field of work. Additionally, available for staff meetings/trainings (scheduled in advance)POSITION SUMMARY: Under the guidance of the Youth Development Director, Site Coordinators will provide direction to children, plan program curriculum, oversee program staff, complete all OCFS required drills and inspections, and ensure the overall safety and well-being of children in the program.
Customer Service Collections Rep Thompson HealthCustomer Service Collections RepCanandaigua, NY$19.50–$23 / hourMain Function: Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.
Geneseo Site Coordinator (After School Program) Glow YMCAGeneseo Site Coordinator (After School Program)Geneseo, NYPart timeSite Coordinators must meet 1 of the following categories below for the Office of Children and Family Services:Two years of college with 18 credits in Child Development, Elementary Education, Physical Education, Recreation or a related field AND two years direct experience working with children less than 13 years of age AND least one year in a supervisory capacity in a child care program or related field of work. Additionally, available for staff meetings/trainings (scheduled in advance)POSITION SUMMARY: Under the guidance of the Youth Development Director, Site Coordinators will provide direction to children, plan program curriculum, oversee program staff, complete all OCFS required drills and inspections, and ensure the overall safety and well-being of children in the program.
Client Care Specialist HTTravelsClient Care SpecialistRochester, NYRemoteAs a Client Care Specialist , you'll play an important role in creating positive client experiences by providing personalized support, answering questions, coordinating travel details, and helping clients feel confident throughout the planning process. In this role, you'll focus on delivering exceptional service, creating positive client interactions, and helping ensure every traveler enjoys a seamless planning experience from start to finish.
NewIntegrated Logistics Support Analyst (ILS Analyst) Macpower Digital Assets Edge Private LimitedIntegrated Logistics Support Analyst (ILS Analyst)Rochester, NY$61,500–$121,500 / yearJob Summary: As an Integrated Logistics Support (ILS) Analyst at our company, you will apply and grow your skills to deliver, manage, and present lifecycle maintenance solutions for both external (military, civilian, and international) and internal customers. Familiarity with the company's RF Communications products (e.g., PRC-163, PRC-167, PRC-160, AN/PRC-117G, AN/PRC-152A, AN/PRC-150) and VSAT terminals.
NewElectrical Engineering Manager - Electrical New Product Development & Sustainment Macpower Digital Assets Edge Private LimitedElectrical Engineering Manager - Electrical New Product Development & SustainmentRochester, NY$120,000–$160,000 / yearJob Overview: We are looking for Electrical Engineering Manager - Electrical New Product Development & Sustainment for design & working as a leader experienced in managing both people and large, multi-dimensional projects within an organization that delivers leading-edge communications products. Basic Qualifications: Education & Experience: Bachelor's Degree with 9+ years of related experience OR Graduate Degree with 7+ years of related experience OR 13+ years of related experience in lieu of a degree.
NewService Desk Analyst MindlanceService Desk AnalystRochester, NY$23.09–$24.58 / hourResolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. This position provides on-call rotation support 24x7x365 along with onsite departmental coverage during both core and non-core hours including nights, weekends and holidays as deemed necessary by Management.
Controller - Client Accounting & Advisory Services Bowers CPA's & AdvisorsController - Client Accounting & Advisory ServicesRochester, NY$80,000–$100,000 / yearClient Accounting and Advisory Services (CAAS) offers outsourced accounting services, including full-service CFO Advisory Services; controller, bookkeeping, vendor bill processing and payment, customer invoicing, payroll processing and tax reporting, and sales tax preparation. In this role, you will be a member of our CAAS group accountable for providing Senior Accountant-level accounting services, including processing payables and receivables, and various other accounting operations for assigned clients.
FT Emergency Shelter Case Aide Open Door Mission (Rochester)FT Emergency Shelter Case AideRochester, NYFull timeWe demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards basicdental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance program that provides 8 counseling sessions to each of our employees and their families. Are you looking to provide more meaning in the life of someone who is experiencing homelessness, addiction, or trauma while working for an employee-voted Rochester Top Workplace?
Executive Assistant Babies & BumpsExecutive AssistantFairport, NY$50,000–$60,000 / yearPhysical Requirements: This role is primarily desk-based, with a few hours of hands-on involvement per event – including occasionally moving and lifting materials (typically 10–20 lbs), pitching in with welcome bag and gift bag assembly, and time on your feet in our office. We produce intentional, highly curated, in-person events in 15 cities nationwide to connect attendees with trusted experts, respected brands, and high-quality local resources at the moment they need them most.
Senior Accountant - Client Accounting & Advisory Services Bowers CPA's & AdvisorsSenior Accountant - Client Accounting & Advisory ServicesRochester, NY$65,000–$75,000 / yearClient Accounting and Advisory Services (CAAS) offers outsourced accounting services, including full-service CFO Advisory Services; controller, bookkeeping, vendor bill processing and payment, customer invoicing, payroll processing and tax reporting, and sales tax preparation. In this role, you will be a member of our CAAS group accountable for providing Senior Accountant-level accounting services, including processing payables and receivables, and various other accounting operations for assigned clients.
Claims Support Specialist - Rochester, NY Kaeppel ConsultingClaims Support Specialist - Rochester, NYRochester, NYDuties and Responsibilities: Performs support and administrative functions, including answering phones, filing, copying/imaging, faxing, processing and distributing mail and supporting third party vendor relationships and processes. Provides inbound and outbound phone support and customer service to all customers including policyholders, claimants, and agents, and handles all inquiries with customer service as a priority.
Customer Experience Agent - Team Lead Tompkins Financial CorporationCustomer Experience Agent - Team LeadBatavia, New York$22–$25 / hourFull timeThe Customer Experience Agent - Team Lead is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.
Mechanic (Electromechanical) – Refrigeration & Facilities Support Jobs At NorteraMechanic (Electromechanical) – Refrigeration & Facilities SupportBrockport, New YorkAccurately document work performed in CMMS, follow all safety procedures (including ammonia safety protocols), and actively participate in hands-on training to develop into a Refrigeration Technician role. Perform preventive and corrective maintenance on mechanical equipment, electrical systems, refrigeration support equipment, and building/grounds infrastructure to maintain safe and efficient operations.
Receptionist Jordan HealthReceptionistRochester, NY$18–$19 / hourJordan Health is now seeking a Receptionist who, under the guidance of the Front Office Supervisor, is primarily responsible for serving as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services.
Scheduler Receptionist Jordan HealthScheduler ReceptionistRochester, NY$18.63–$19.91 / hourJordan Health is now seeking a Scheduler/Receptionist Union who, under the guidance of the Front Office Supervisor, is primarily responsible for working as a member of the patient services support team to provide an exceptional patient and clinical team experience. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services.
Personal Injury Legal Assistant Brandon J. BroderickPersonal Injury Legal AssistantRochester, New York$50,000–$60,000 / yearE-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Compensation: The base salary or hourly range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to; prior relevant experience, business needs and market factors.