Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Customer Service Representative Cooling Unlimited, Inc.Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
Sr Field Reimbursement Manager- West ReplimuneSr Field Reimbursement Manager- WestWoburn, Massachusetts$181,000–$234,500 / yearThe RPx platform is designed to have a unique dual local and systemic activity consisting of direct selective virus-mediated killing of the tumor resulting in the release of tumor derived antigens and altering of the tumor microenvironment to ignite a strong and durable systemic response. Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it.
Service Experience Advisor Micro CenterService Experience AdvisorCambridge, MA$18–$25 / hourLocated at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.
Front Desk Concierge (Floater) Stratton AmenitiesFront Desk Concierge (Floater)Needham, MassachusettsAssist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc. Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings.
Dishwasher Service Assistant Denny's CareerDishwasher Service AssistantNashua, New HampshireWe are seeking a hardworking Dishwasher / Kitchen Helper to play a key role in maintaining a clean and organized backâofâhouse environment. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization.
Bilingual Customer Service Representative (English/Spanish) Prime Source FoodsBilingual Customer Service Representative (English/Spanish)Londonderry, NHExcellent customer service skills, including proper phone etiquette, ability to identify customer needs, passion for excellence in treating and caring for customers, practice listening skills, and handling complex customer complaints. Tracks delivery shortages to assigned accounts on a spreadsheet, including communicating with a Sales Representative to ensure the Representative contacts customers before delivery.
Accounts Payable Coordinator Make Your MoveAccounts Payable CoordinatorSalem, MassachusettsSalem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Manage the entire 1099 tax reporting process for vendor payments, including proper mailing of 1099 forms to appropriate vendors after year-end and transmitting accurate 1099 information to the IRS via internet connection.
Sr Field Reimbursement Manager-East ReplimuneSr Field Reimbursement Manager-EastWoburn, MassachusettsThe RPx platform is designed to have a unique dual local and systemic activity consisting of direct selective virus-mediated killing of the tumor resulting in the release of tumor derived antigens and altering of the tumor microenvironment to ignite a strong and durable systemic response. For this role, the anticipated base pay range is $181,000-$234,500 The exact base pay offered for this role will depend on various factors, including but not limited to the selected candidate’s unique set of qualifications, skills, and experience.
Health Services Specialist Sinceri Senior LivingHealth Services SpecialistBoston, MassachusettsEnsures that residents' care needs are met by coordinating care services with other community professionals, including physicians, discharge planners, nurses, home health agency staff, case managers, and state agency personnel. When a Community is not assigned, the HSD Specialist may assist in quality assurance efforts with assigned site visits, implementation of systems, and/or delegation of task to health services staff per state regulations such as medication training or skills.
Part-Time Front Desk / Sales - Thursday to Sunday BraintreePart-Time Front Desk / Sales - Thursday to SundayBraintree, MassachusettsJob Title : Front Desk Customer Service Representative (Part Time) Reports to : General Manager/Assistant General Manager FLSA Status: Non-exemptGoldfish Swim School is seeking qualified applicants for a Front Desk Representative at our location in Braintree, MA . Summary : Goldfish Swim School changes the lives of children ages 4 months through 12 years old by teaching life-saving swimming skills.
NewFront Office Agent - Beauport Hotel Cruiseport Gloucester LLCFront Office Agent - Beauport HotelGloucester, MA$19–$20 / hourIn this combined role, you will handle both reservations and front desk responsibilities, managing room bookings and incoming calls while providing prompt, courteous service to guests upon arrival, throughout their stay, and at departure. Regularly post receipts, guest accounts, and other forms of credit using accurate, proper cash handling methods, and maintain complete responsibility for a personal bank as specified by hotel policy.
Rations Clerk CW Resources, Inc.Rations ClerkNatick, Massachusetts$19.14Copy and paste the link below into your web browser to view the posters pertaining to: Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors . CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl .
Emergency Veterinary Assistant - Boston, MA Veterinary Emergency Group (VEG)Emergency Veterinary Assistant - Boston, MABoston, MA$20–$49 / hourThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
Department Assistant – Marketing and Business Development WilmerHaleDepartment Assistant – Marketing and Business DevelopmentBoston, MA$77,500–$96,900Full timeOur lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Branded Merchandise: Supports the launch of a new online store for branded merchandise; monitors orders, inventory and local allotments; coordinates budget reclassifications and invoicing; and tracks feedback to improve the store, elevate gifting efforts and strengthen brand loyalty.
Primary Care And Site Administrator I - Acton Medical Associates UnitedHealth Group Inc.Primary Care And Site Administrator I - Acton Medical AssociatesActon, MA$60,200–$107,400 / yearCollaborates with local human resources on routine Human Resources issues; hires new staff; addresses employee relations issues consistent with the organization's policy; ensures that all site staff members receive appropriate orientation and training; and ensures that company policies and procedures, state and federal laws, and union guidelines are followed within the practice. Responsibilities include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems.
Corrigo Service Administrator BeaconCorrigo Service AdministratorStoughton, MAThe ideal candidate is comfortable managing a large volume of active work orders at once, communicates clearly with customers and field teams, and understands the urgency and documentation requirements of a commercial service environment. Experience working in plumbing, HVAC, electrical, facilities management, construction, or another trade-related business is strongly preferred.
Engineering Support Coordinator Ampcus IncorporatedEngineering Support CoordinatorWestford, MA$29.22–$34.43 / hourThis role will manage purchase order (PO) follow-up, vendor payments, cross-functional correspondence, financial document and agreement management, and provide hands-on support for budgeting and capitalization processes. Perform a variety of administrative tasks, including expenses, travel coordination, and additional operational support as needed.
Administrative Assistant Generator SupercenterAdministrative AssistantPeabody, Massachusetts$50,000–$60,000 / yearJob Description Generator Supercenter is seeking a highly organized and detail-oriented administrative assistant to oversee daily operations and ensure efficient scheduling, service coordination, and project management. The ideal candidate will be responsible for managing service schedules, coordinating electricians for residential service calls and generator repairs, handling customer relations, and ensuring timely project completion.
Customer Experience Communications Operations Manager BenchlingCustomer Experience Communications Operations ManagerBoston, MassachusettsYou will own three connected streams: incident communications, where you are accountable for the coverage, quality, and timeliness of what customers hear; change and release communications, where you own a single intake and a tiering system that sizes every change to the right message, audience, channel, and timing; and communications performance, where you own the operating model, dashboards, and retros that tell us whether the system is working and what to fix. Benchling ships product updates every day on a continuous release model, and we operate in regulated, validated customer environments where clear and appropriately timed product messaging directly translates to compliance rigor and customer trust.