Jacksonville, FL30+ days ago
REQUIREMENTS: • Bachelor's degree or foreign equivalent in Computer Science and Engineering, Information Security and Assurance, or related field • Four (4) years of experience in the job offered or a related occupation: • Managing application server operations, including start/stop processes, cluster & node management, and performance monitoring using IBM Websphere Application Server administrative console • Utilizing Splunk to analyze logs and investigate application and functional issues • Maintaining Unix/Linux server environments for enterprise applications by performing regular housekeeping, managing file systems, monitoring CPU memory and swap space to ensure system stability • Communicating with end users to gather accurate information for incident and request tickets in ServiceNow, ensuring timely resolution and adhering to defined Service Level Agreements • Developing shell scripts to automate manual processes, reducing operational toil and enhancing system stability • Performing root cause analysis for incidents, documenting findings, contributing to process improvement initiatives, and tracking problems to final resolution, ensuring long-term fixes and reducing recurrence. FIS Management Services, LLC seeks Programmer Analysts II - Site Reliability Engineer (SRE) in Jacksonville, FL to design, code, test, implement, maintain, and support applications software that is delivered on time and within budget.