Knowledge of the methods of data collection; Knowledge of basic arithmetic; Ability to understand and apply applicable rules, regulations, policies, and procedures; Ability to plan, organize and coordinate work assignments; Ability to deal with the public tactfully and courteously; Ability to communicate effectively; Ability to utilize problem-solving techniques; Ability to establish and maintain effective working relationships with others and; Ability to work independently. This is work providing high-level administrative support to Economic Self-Sufficiency Program Administrator by conducting research, preparing reports, handling information requests, assisting with program management, assisting constituents, and performing administrative and clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.