Serve as the primary point of contact for participants by phone, email, and in person, providing timely and professional assistance, Register participants, verify prerequisites, and ensure enrollment information is accurate in the registration system, Guide participants through online course access, troubleshoot enrollment/account issues, and provide duplicate certificates or course documentation as needed, Manage acceptance letters, records, and payments for continuing education courses and postgraduate programs (fellowships, internships, preceptorships). Coordinate participant check-in, paperwork collection, and customer service during weekend courses (average one weekend per month), Serve as on-site course coordinator, ensuring smooth course operations and participant support throughout the event, Liaise with instructors, staff, and participants to address logistical or administrative needs during courses, Collect and organize course evaluations and other required documentation.