Monitors student participation and works to contact students who do not attend; (Using the GO Outreach Box to identify SS struggles); Using Guided Outreach, or GO Box, ensures a Strong Start at the school and identifies students showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments, and initiates appropriate student support interventions; Arranges support conferences as needed to address performance concerns; Assists students in creating plans to Student Support plans; Oversees the onboarding process for assigned students; Provides a reactive response to students who reach out for support; Provides proactive outreach to students identified at risk using GO Outreach Box: 2, 3 and 5; Provides ongoing re-registration support; Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds ties between the student and the school; Provides outreach, training, and support to families who respond to Students First Check In surveys as it relates to family engagement to enhance the sense of community and belonging; Provides individualized attention and support to students and Learning Coaches identified for training gaps or requested networking within the school community; Serves as a point of contact for all non-instructional issues after placement, ensuring students have all necessary equipment and know both how and when to access their courses; Initiates meaningful contact by phone with students and their Learning Coach; Participates in the live online orientation sessions; Oversees weekly office hours/help sessions to support new families through the Strong Start process; Serves as a liaison between students and/or Learning Coaches and teachers and/or administration; Identifies school programs, resources, assistance to help each family make the most of what the schools have to offer; Increases professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development and seeking other professional learning opportunities. At Cyber Academy of South Carolina (CASC), we combine personalized learning with a safe, virtual environment, helping students achieve academic success on their own terms—whether they’re preparing for college, a career, or whatever comes next.