Youngstown, OH30+ days ago
Ability to: define problems, collect data, establish facts and draw valid conclusions; prepare meaningful, concise, and accurate reports; gather, collate, and classify information about data, people, or things; recognize and maintain confidential information; perform basic mathematics; proofread material, recognize errors, and make corrections; check pairs of items that are similar or dissimilar; deal with some abstract variables; research and answer sensitive inquiries from various constituents; understand and interpret insurance contracts; use proper research methods in gathering data; resolve complaints. Knowledge, Skills, and Abilities: Knowledge of: interviewing; training and development; technical writing; effective oral communication; human resources processes and procedures; customer service and public relations; employment processing procedures; HR/Payroll component of the Banner system; university policies and procedures; applicable federal and state laws; collective bargaining agreements; assigned program area.