Our Ideal Candidate Will Have: Experience in marketing operations, product operations, technical program or product management, strategy and operations, or business operations, working independently without dedicated analyst support The ability to deeply understand a messy problem and translate it into a clear written request: what's wrong, who's affected, what done looks like, and what's out of scope A working understanding of how engineers build, enough to scope a request, ask good questions, and know when to build something yourself and when to ask for help Have built operating cadences, planning processes, or business reviews from scratch in a fast-moving, ambiguous environment Have built or owned a measurement framework from scratch, not just reported metrics someone else defined Experience using AI to make your own or a team's work measurably faster, and the judgment to check what it produces and when it isn't the solution Are fluent with spreadsheets, business intelligence dashboards, and project management softwares A bias toward action: you don't need a lot of direction to get moving, and you see systems, not just tasks, instinctively working to improve them Nice to Haves: Time at high-growth technology companies Familiarity with pipeline measurement, marketing attribution, and lead funnel operations Working knowledge of SQL or business intelligence tooling Hands-on experience building in Braze, including custom attributes and campaign QA. The Growth Marketing team includes lifecycle, CRM, customer marketing, onsite events, campaign strategy and execution, design, and content that brings our marketing to life across many employer, health plan, and union clients.