NewSales Operations Specialist Big Belly Solar LLCSales Operations SpecialistNeedham, MA$28–$35 / hourThe Sales Operations Specialist will be responsible for supporting Sales across all business segments in our International and Domestic Sales group by assisting in effectively serving current and potential customers. This role is responsible for serving as a Subject Matter Expert in relationship management and for ongoing oversight of the daily needs of both the customer and the sales team related to the order-to-cash process.
NewOperations Demand Planner Gables Search GroupOperations Demand PlannerMarlborough, MAUtilizing innovative demand planning tools and internal processes, this role will develop and maintain demand forecasts that will drive production and purchasing directives to support our high levels of customer service as well as support the expansion and growth of our S&OP processes on both our food service and retail side of the business. This role analyzes historical data, market trends, promotional activity, and customer insights to create reliable demand plans that help the organization balance supply with demand efficiently.
NewRegional Business Development Representative JobotRegional Business Development RepresentativeMarlborough, MARemote$85,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a rapidly growing commercial service and construction-related organization specializing in access solutions, building systems, and service-driven partnerships across multiple industries.
NewFinance Operations Director Vaco LLCFinance Operations DirectorWestwood, MA$150,000–$235,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Supply Chain Demand Planner Ken`s FoodsSupply Chain Demand PlannerMarlborough, Massachusetts$90,000–$110,000 / yearFull timeUtilizing innovative demand planning tools and internal processes, this role will develop and maintain demand forecasts that will drive production and purchasing directives to support our high levels of customer service as well as support the expansion and growth of our S&OP processes on both our food service and retail side of the business. This role analyzes historical data, market trends, promotional activity, and customer insights to create reliable demand plans that help the organization balance supply with demand efficiently.
Help Desk Supervisor Ken`s FoodsHelp Desk SupervisorMarlborough, Massachusetts$110,000–$120,000 / yearFull timeThe Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.
Business Development Representative - Industrial Manufacturing Precision Engineering LLCBusiness Development Representative - Industrial ManufacturingUxbridge, MAHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.
NewIT Support Analyst I JobotIT Support Analyst ISouthbridge, MA$20–$28 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a customer-focused IT professional who enjoys troubleshooting hardware, software, network connectivity, and end-user technology issues while helping minimize downtime and improve the overall user experience.
Lead Fleet Mechanic JobotLead Fleet MechanicHopkinton, MA$100,000–$150,000 / yearBased in Hopkinton, MA, we are a leading provider of world-class landscape services that offers a variety of landscape maintenance, design, construction, snow and ice management, and fence installation solutions to commercial businesses, home owner associations, and estates all around the state of Massachusetts. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Specialist, Investor Services Operations BNYSenior Specialist, Investor Services OperationsWestborough, MAEvery day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Digital Assets Risk Manager - Crypto & Blockchain Fidelity InvestmentsDigital Assets Risk Manager - Crypto & BlockchainCumberland, RI$80,000–$153,000Asset Management Risk, part of Fidelity’s Risk organization and aligned with Asset Management’s Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Sales Rep Post Acute Care Medline IndustriesSales Rep Post Acute CareWorcester, MAFull timeCalling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.
RMA Coordinator Micro TechRMA CoordinatorBolton, MAAlong with supporting our customers, you will learn about many consumer products like earbuds, mobile phones, gaming accessories and much more. Coordinate with customers and internal sales agents to perform customer support and merchandise replacements / credits / repairs on equipment.
NewSenior Finance Manager Vaco LLCSenior Finance ManagerWaltham, MA$125–$150Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vice President, Revenue Marketing ImprivataVice President, Revenue MarketingWaltham, MA$295,000–$305,000 / yearThis role is responsible for the entire revenue marketing function including planning, budget allocation, performance optimization, drive processes, and alignment with Sales. The Vice President, Revenue Marketing will manage our end-to-end demand generation engine and drive measurable pipeline and revenue growth.
NewLocal Account Executive XPOLocal Account ExecutiveShrewsbury, MA$65,940–$82,424 / yearGrow share of wallet within existing customer base, gain share of wallet from new customers and grow overall market share within your assigned territory . Work with Customer Support Specialists, Customer Service Representatives and other sales support staff to ensure effective administrative support and customer satisfaction.
Critical Facilities Engineer II Digital Realty TrustCritical Facilities Engineer IINeedham, MA$42.30–$45.83 / hourThe responsibilities of the Site Engineer II are: to contribute to the daily site operation, including creation and modification of site operating procedures, contribute to creation of change management tickets, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
Travel Radiology Tech in Attleboro, MA TalentBurst Inc.Travel Radiology Tech in Attleboro, MAAttleboro, MAThis leadership role requires extensive experience in imaging, strong management skills, and thorough knowledge of various imaging modalities to include X-RAY, IR, CT, MRI, Mammography, Ultrasound, Nuclear Medicine and Vascular Services. Leads and manages daily operations of Diagnostic and Interventional Radiology, Vascular, MRI, CT, Ultrasound, Mammography, and Nuclear Medicine, ensuring efficient, high-quality services to meet patient and physician need.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShrewsbury, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Needham, MA$20–$20The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewEspecialista en servicio al cliente en tienda Sherwin-WilliamsEspecialista en servicio al cliente en tiendaNeedham, MA$20–$20The individual selected for this role will be expected to work at Store #5697, located at: 1068 Great Plain Avenue, Needham, MA 02492This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sales Manager (Part Time) Carter'sSales Manager (Part Time)Natick, MA$18.25–$22.25What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.
NewBilingual Customer Service Specialist (Spanish or Portuguese) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish or Portuguese)Seekonk, MA$20–$20The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
NewIT Project Manager LeidosIT Project ManagerConcord, MA$73,450–$132,775If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. April 22, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Facilities Operations Coordinator (hybrid) {170421} A-Line Staffing Solutions LLCFacilities Operations Coordinator (hybrid) {170421}Woonsocket, RI$25–$25 / hourReview and monitor temporary service increase requests; assist with de-escalation of increased services. Partner with other coordinators/analysts to ensure quality of work delivered and performance benchmarks are met.
Sales Operations Manager - Sales Business Partner Wolters Kluwer N.V.Sales Operations Manager - Sales Business PartnerWaltham, MA$89,600–$157,000 / yearAs a Sales Operations Manager, you'll work as a trusted partner to assigned Segment Sales Leadership to lead data-led decision making and develop transformational initiatives that enhance the efficiency and quality of our sales operations. Championing innovation and optimization, this role also serves as a SME and key advisor across initiatives and projects, working closely with cross-functional teams to drive design, implementation, and adoption of new tools.
Business Operations Manager/Financial Analyst (Confidential Position) (300112) Job ID 1299 BEDFORD PUBLIC SCHOOLSBusiness Operations Manager/Financial Analyst (Confidential Position) (300112) Job ID 1299Bedford, MA$80,000–$125,000 / yearManage state and federal grant process including assisting other staff with grant budget preparation, executing periodic fund draw-down as necessary, monitoring spending, initiating grant amendments and producing financial reports for grantor agencies. We are relentless in our efforts to bolster equity, in both academic and work spaces, by fostering a culture of belonging and ensuring our diverse employees and students have equitable access to the resources and opportunities needed to thrive personally, professionally, and academically.
Director of Business Operations, Rare Disease - Sleep Business Unit Alkermes PlcDirector of Business Operations, Rare Disease - Sleep Business UnitWaltham, MAIn 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts' Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.
Business Operations Manager Huntington Bancshares IncBusiness Operations ManagerWestwood, MASummary: The Product Manager Senior is responsible for developing the Product Roadmap and backlog, Epic/Feature definition, prioritization, and sequencing for all Run, Maintain, and Grow initiatives related to a product. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Senior Business Operations Manager Zoominfo Technologies IncSenior Business Operations ManagerWaltham, MA$96,950–$152,350 / yearThat means planning team events, offsites, and office gatherings, finding ways to recognize people during big moments (wins, milestones, life events), and helping make the product org feel like a place people are genuinely glad to work. If you''re a sharp, experienced, proactive executive assistant who wants to work deeply embedded in a leadership team-not just supporting one executive from a distance-this is the role for you.
Director, Customer and Business Operations - Audio Tech Bose Corporation, U.S.ADirector, Customer and Business Operations - Audio TechFramingham, MassachusettsThe Director, Customer & Business Operations – Audio Technologies is a senior leadership role responsible for defining and building the operating architecture that enables Bose’s Audio Technology business to scale as a platform-driven, B2B technology company. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com.
Sr Dir, Global Business Intelligence & Commercial Operations Apellis PharmaceuticalsSr Dir, Global Business Intelligence & Commercial OperationsWaltham, MassachusettsThey will be accountable for leading the insights and analytics function and partnering closely U.S. leadership to influence strategies based on integrated and actionable insights from key customer/stakeholder groups. Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company leading the way in complement science to develop life-changing therapies for some of the most challenging diseases patients face.
Senior Associate of Strategy & Business Operations Gainsight, Inc.Senior Associate of Strategy & Business OperationsMA$130,000–$140,000 / yearIn this role, you'll play a key role in driving company-wide strategy and operational excellence by owning planning cycles, tracking performance, and executing high-priority cross-functional initiatives in partnership with executive leadership. This is a great opportunity for someone who thrives in a high-impact, ambiguous environment and enjoys working cross-functionally with teams like the CEO, CFO, CRO, Corporate Marketing, and Business Unit GMs.
Business Operations Associate BiocytogenBusiness Operations AssociateWaltham, MassachusettsProficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning new software tools. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one’s qualifications and capabilities to perform the essential functions of a particular job.
Counsel, Business Operations and Regulatory (Remote) Cengage LearningCounsel, Business Operations and Regulatory (Remote)MassachusettsRemoteThis role will partner closely with Cengage Work’s leadership, strategy, sales, product, and operations teams to evaluate various business and product delivery models and structure, negotiate, and close complex commercial transactions while navigating the evolving regulatory landscape impacting workforce education and training. Willingness to learn a new business and capacity to independently develop expertise in unfamiliar areas; Demonstrated ability to take ownership of complex legal projects and independently manage projects cross-functionally with multiple stakeholders.
Business and Operations Coordinator, Facilities Trustees of Bryant UniversityBusiness and Operations Coordinator, FacilitiesSmithfield, RIPosition Summary The Facilities Business and Operations Coordinator will oversee the communication and organization of work orders related to all campus maintenance requests submitted through the Computerized Managed Maintenance System (CMMS), as well as those received via phone calls, radio communications, and support from on-site vendors. This role also entails processing Purchase Order requests and facilitating invoice payments and recharges within the Universitys Financial Management software for the Facilities Management department.
Director of Finance and Business Operations - 1.0 FTE - SY 25/26 Wellesley Public SchoolsDirector of Finance and Business Operations - 1.0 FTE - SY 25/26Wellesley, MASupervises: Financial Transaction Assistant - Facility Rental; Accounting Coordinator of Accounts Payable; Accounting Coordinator of Accounts Receivable and Revenue Management; Accounting Coordinator of Payroll; Accounting Coordinator of Purchasing. Overall Operations: Supervise the Business Office units including accounts receivable, accounts payable, purchasing/procurement, facility rental, and payroll and coordinate the day-to-day operations of the Wellesley Public Schools Business Office.
Executive Director - Facilities Business Operations University of MassachusettsExecutive Director - Facilities Business OperationsLowell, MAGeneral Summary of Position: Working in close coordination and strategic integration with campus departments including Budget and the Controller's Office the Executive Director of Facilities Management Business Operations provides comprehensive leadership and oversight of fiscal, procurement, administrative, and business services for the Facilities Management Division, ensuring seamless operational continuity and alignment across all business units. Business Operations, Procurement, and Systems Oversight: Provide division-wide oversight of the procurement lifecycle for construction, maintenance, repair, supplies, and services, ensuring compliance with University and State regulations; effective coordination with the Unified Procurement System Team; vendor qualification and documentation; sourcing of specialty or high-cost items; and continuous improvement of procurement policies, systems, tracking, and performance measures.
Global ITS Business Partner (CE Commercial Operations) Fresenius Medical Care AG & Co KGaAGlobal ITS Business Partner (CE Commercial Operations)Waltham, MAOversees delivery execution for US CRM enhancements through the strategic delivery partner, including delivery planning, quality management, release governance, risk and issue management, and performance accountability against agreed outcomes, timelines, and service expectations. Demonstrated experience partnering with commercial or customer-facing organizations at a global level, with a proven track record of shaping and delivering technology-enabled business outcomes that drive revenue growth, customer engagement, and commercial effectiveness.
Sales Operations Manager Milton CATSales Operations ManagerMilford, MA$110,000–$130,000 / yearThe Sales Operations Manager leads continuous improvement initiatives across the quote-to-cash lifecycle, including improving available systems use and automation, leveraging KPIs to track efficiency/accuracy and developing or assisting with implementation of new tools or workflows to support our growing business. Milton CAT is seeking a highly analytical and results-driven Sales Operations Manager to support and optimize our sales and rental operations across the dealership.
Project Associate, Neuroscience TAU Global Project Management & Business Operations TakedaProject Associate, Neuroscience TAU Global Project Management & Business OperationsMassachusettsProviding general project management support for TAU Leadership Team members, including but not limited to goals reporting, DE&I initiatives, resource management/budget category tracking; contributing to maintaining onboarding presentation materials, TAU charter and participating to new hire orientation process. NS TAU Business Operations subject matter expert for Takeda systems and infrastructure, including but not limited to, PO creation & management systems, contracting systems, financial tracking systems, KPI tracking systems, etc.
Global ITS Business Partner (CE Commercial Operations) Fresenius Medical CareGlobal ITS Business Partner (CE Commercial Operations)Waltham, MassachusettsOversees delivery execution for US CRM enhancements through the strategic delivery partner, including delivery planning, quality management, release governance, risk and issue management, and performance accountability against agreed outcomes, timelines, and service expectations. · Demonstrated experience partnering with commercial or customer-facing organizations at a global level, with a proven track record of shaping and delivering technology-enabled business outcomes that drive revenue growth, customer engagement, and commercial effectiveness.
Director, Business & Operations - US Affiliate Dyne Therapeutics IncDirector, Business & Operations - US AffiliateWaltham, MA10+ years of progressive experience in commercialization strategy, commercial operations, program management, or related roles within biotechnology or pharmaceuticals, or relevant experience from a biotech or life sciences consulting firm focused on commercialization or commercial planning. This role will provide operational leadership and continuity across the function, enabling the SVP and US Affiliate Leadership Team to remain focused on the highest‑impact priorities as Dyne builds and grows its US presence.
Business Operations Associate Biocytogen Pharmaceuticals (Beijing) Co LtdBusiness Operations AssociateWaltham, MAThis role will focus on maintaining data accuracy, improving workflows, generating reports, and supporting cross-functional teams through effective system administration and business analytics. We are seeking a detail-oriented and analytical professional to support business operations, data management, and ERP system processes.
Business Operations Associate - Procurement & Logistics Biocytogen Pharmaceuticals (Beijing) Co LtdBusiness Operations Associate - Procurement & LogisticsWaltham, MABiocytogen is looking for a highly motivated and detail-oriented Business Operations Associate to support daily business operations across purchasing, logistics, CRM management, and cross-functional coordination. The ideal candidate is organized, proactive, and capable of managing multiple operational workflows in a fast-paced environment while ensuring accuracy, compliance, and efficiency across all processes.
Business Operations Lead Astellas Pharma IncBusiness Operations LeadWestborough, MACollaboratively partners with site leadership staff, BioPharma Manufacturing Finance Business Partner, Global Business System Lead, and BioPharma Manufacturing HR Business Partner to maintain financial alignment and compliance across the MA-TC site. Supports site leadership with annual goal setting and budgetary planning activities targeting facility sustainable margin optimization related to cost of goods and/or other sustainable margin targets.
Sr Dir, Global Business Intelligence & Commercial Operations Apellis Pharmaceuticals IncSr Dir, Global Business Intelligence & Commercial OperationsWaltham, MA$219,000–$329,000 / yearCompany Background: Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company leading the way in complement science to develop life-changing therapies for some of the most challenging diseases patients face. They will be accountable for leading the insights and analytics function and partnering closely U.S. leadership to influence strategies based on integrated and actionable insights from key customer/stakeholder groups.
Sr. Director, Global Operations Strategy and Business Process Excellence Bose CorporationSr. Director, Global Operations Strategy and Business Process ExcellenceFramingham, MAFull timeAcross all dimensions, the role partners closely with leaders across IT, Data, Analytics & AI, Supply Chain, Procurement, Global Business Solutions, and Real Estate to align strategy, execution, and operating models-delivering measurable impact across strategic priorities, process performance, and integration outcomes. The Senior Director also serves as the operations integration lead for mergers, acquisitions, and other strategic transactions, owning integration planning and execution, integration governance, operating model alignment, and value capture in close partnership with business and functional leaders.
VP, Business Transformation & Operations Sprinklr IncVP, Business Transformation & OperationsMassachusetts, MA$236,000–$394,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.