NewOperations Manager MV TransportationOperations ManagerChicago, IL$88,000–$104,000 / yearMinimum of five years of recent experience managing paratransit operations or a similar position (a similar position would be a manager overseeing day-to-day operations of demand-response passenger transportation, including managing staff and driver schedules to meet service demand; scheduling, routing, and dispatch or call center functions; development and implementation of operation policies and procedures; and knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws for operating demand-response transportation services. Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.
Call Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeChicago, ILRemoteAs a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, IL$100,000–$140,000 / yearWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Call Center Associate (On-Call), North American Disaster Relief Samaritan's PurseCall Center Associate (On-Call), North American Disaster ReliefAurora, IL$22–$28 / hourAs a qualified candidate, you will have the following skills and experience: Associate''s degree (A.A.) or equivalent from a two-year college or technical school; and one year of related experience and/or training; or equivalent combination of education and experience. Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/ .
Call Center/ Business Development Representative Arlington Heights Chrysler Jeep Dodge RamCall Center/ Business Development RepresentativeArlington Heights, IllinoisLocated at Napleton’s Call Center in Arlington Heights , the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
NewCall Center Sales & Service Representative Advantage Of Naperville IncCall Center Sales & Service RepresentativeNaperville, ILJob Description Job Description Advantage Auto Group is looking for highly motivated and customer-focused Call Center Sales & Service Representatives to help drive appointment setting, customer engagement, and overall dealership success. If you enjoy talking with people, building relationships, and helping customers with their automotive needs, we'd love to meet you!
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
NewCall Center Representative - Bilingual in Spanish (hybrid) EARTHMOVER CREDIT UNIONCall Center Representative - Bilingual in Spanish (hybrid)Oswego, IL$18–$20 / hourResponsibilities: Answer incoming member calls regarding account services, online banking, loans, transfers, account maintenance, and other financial needs. Deliver exceptional member service while identifying opportunities to recommend products and services that meet members' needs.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Call Center/ Business Development Representative Ed Napleton Automotive GroupCall Center/ Business Development RepresentativeArlington Heights, IL$16.50–$18.50 / hourLocated at Napleton's Call Center in Arlington Heights, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
NewCall Center Business Development Representative Ed Napleton Automotive GroupCall Center Business Development RepresentativeArlington Heights, IL$16.50–$18.50 / hourLocated at Napleton's Call Center in Arlington Heights, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Call Center Manager Transdev North America IncCall Center ManagerChicago, ILKey Responsibilities: Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAChicago, IL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeClarendon Hills, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Quality Assurance Manager USA Clinics GroupCall Center Quality Assurance ManagerNorthbrook, IL$26–$29 / hourFounded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Your primary mission is to drive high-quality performance and customer experience across all patient communication channels, including inbound/outbound calls, digital correspondence, and scheduling workflows.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Call Center Representative (Hybrid) Erie Family Health CenterCall Center Representative (Hybrid)Chicago, ILAnswer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information - including medical, dental, and triage services. Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients.
NewCustomer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.