NewAssistant Call Center Manager – Telephone Survey and Support Operations (TSSO) - Onsite Chicago Loop NORC at the University of ChicagoAssistant Call Center Manager – Telephone Survey and Support Operations (TSSO) - Onsite Chicago LoopChicago, IllinoisTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes, and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
NewAnesthesiologist Needed in Illinois for Academic Medical Center CHG HealthcareAnesthesiologist Needed in Illinois for Academic Medical CenterChicago, ILAs a major medical hub, the city provides access to top-tier hospitals, academic centers, and specialty clinics, allowing doctors to advance their careers in nearly any field of medicine. While the cost of living is higher than in smaller cities, the professional rewards, access to innovation, and strong healthcare infrastructure make it an excellent place for physicians to practice.
Workforce Optimization Analyst- Skokie, IL Endeavor HealthWorkforce Optimization Analyst- Skokie, ILSkokie, ILThis role involves creating staffing models, generating reports, and utilizing workforce management (WFM) tools to balance resources with call demand, minimizing wait times, and maximizing agent productivity. This position also focuses on analyzing trends in call patterns, service levels, and key performance indicators (KPIs) to make informed decisions that enhance the customer experience while improving operational efficiency.
Outside Sales Representative Sunbelt RentalsOutside Sales RepresentativeChicago, IL$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Call Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeChicago, ILRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers.
Bilingual Spanish Call Center Sales Representative AT&TBilingual Spanish Call Center Sales RepresentativeChicago, IllinoisAs a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.
Bilingual Spanish Call Center Sales Representative AT&T IncBilingual Spanish Call Center Sales RepresentativeChicago, ILHow You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.
NewBi-Lingual Call Center Agent Beacon MobilityBi-Lingual Call Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Call Center Agent Beacon MobilityCall Center AgentChicago, IllinoisThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, ILFull timeWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Call Center Sales & Appointment Specialist Advantage Auto GroupCall Center Sales & Appointment SpecialistNaperville, IllinoisYour primary focus will be engaging customers, overcoming objections, setting qualified appointments, and helping drive vehicle sales through consistent follow-up and relationship building. As a Sales Business Development Representative , you will serve as the first point of contact for customers responding to inquiries, internet leads, marketing campaigns, and service-to-sales opportunities.
Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearDemonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.
Call Center Agent | CSR MMC GroupCall Center Agent | CSRCarol Stream, ILThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. In this role, you'll serve as the first point of contact for customers, answering questions, resolving concerns, and delivering exceptional service in a fast-paced call center environment.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Inbound Call Center Representative Great Lakes Credit UnionInbound Call Center RepresentativeILThe Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Inbound Call Center Representative (Part -Time) Great Lakes Credit UnionInbound Call Center Representative (Part -Time)ILThe Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAIL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATACall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearWe are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. This role involves assisting customers via phone, email, and in-person interactions related to tax, licensing, debt, and administrative hearing matters.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Overnight Call Center Customer Service Representative Roto-Rooter Services CompanyOvernight Call Center Customer Service RepresentativeLombard, Illinois$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Overnight Call Center Customer Service Representative Roto-Rooter Group IncOvernight Call Center Customer Service RepresentativeLombard, IL$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT AmericaCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pmAurora, IllinoisRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.
Call Center/Patient Service Representative TCA HealthCall Center/Patient Service RepresentativeChicago, IllinoisTCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! You’ll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
NewCall Center Customer Service Representative Qureos IncCall Center Customer Service RepresentativeChicago, Illinois$32–$35 / hourThe ideal candidate will be a passionate advocate for our brand, committed to delivering an exceptional service experience and resolving customer enquiries with efficiency and empathy. The ideal candidate should possess the following qualifications and skills: * Proven experience in a customer support or client service role, preferably within a call centre environment.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BankSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IllinoisThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Call Center Senior Representative _ On-Site NTT DATA Services, LLCCall Center Senior Representative _ On-SiteChicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Call Center Representative Four Seasons Heating, Air Conditioning, Plumbing, Sewer & ElectricCall Center RepresentativeChicago, IllinoisThe ideal applicant should have 1-2 years of experience and be able to perform a variety of tasks within a very busy atmosphere, make quick/accurate decisions, and have the flexibility to provide adequate coverage including some evenings and weekends, especially during peak weather. We have hand sanitizer at all work stations and we provide Personal Protective Equipment (PPE) which include face masks and gloves to all employees to help insure their health & safety in these uncertain times.
NewCall Center Senior Representative (bi-lingual Spanish) Sierra Systems, an NTT DATA CompanyCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearPreferred qualifications include completion of continuous vocational training, college coursework, or attainment of a college degree, strong verbal communication skills with the ability to demonstrate a clear, professional tone and articulate speaking ability, proficient computer and keyboarding skills, including the ability to efficiently navigate multiple systems, screens, and applications simultaneously, and a demonstrated customer-focused demeanor with strong service orientation and the ability to deliver exceptional customer service in a dynamic and fast-paced environment. Minimum requirements include a minimum of 3+ years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance, a high school diploma or GED, and fluency in English and Spanish (written and verbal).
Call Center Senior Representative NTT DATA Services, LLCCall Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLCCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Agent Bilingual ampliFI Loyalty SolutionsCall Center Agent BilingualNaperville, IllinoisAn employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers.
Patient Service Representative - Call Center CHICAGO FAMILY HEALTH CENTER, INC.Patient Service Representative - Call CenterChicago, ILChicago Family Health Centers offers benefits to all its full-time employees: BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|12 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions.
NewBilingual Call Center Senior Agent (English/Spanish) NTT DATA North AmericaBilingual Call Center Senior Agent (English/Spanish)Chicago, ILNTT DATA North America is seeking a Bilingual Call Center Senior Representative to join our Chicago team. This role requires strong customer service skills, a focus on quality and compliance, and fluency in both English and Spanish.
Claims Call Center Specialist First Chicago Insurance CompanyClaims Call Center SpecialistIL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BancorpSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IL$29.23–$38.94 / hourThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Patient Services Representative II - Call Center Silver Cross HospitalPatient Services Representative II - Call CenterIL$18.70–$23.38 / hourPosition Summary: Position Summary: Capable of handling 100+ calls/day, assistance with scheduling office/lab/nurse appointment and detailed message taking based on providers written protocols, multitasking between offices/providers protocols. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.
Call Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Restaurant Call Center Agent Paisans PizzeriaRestaurant Call Center AgentBerwyn, IllinoisThe successful candidate will be responsible for answering incoming calls from customers, taking orders, and providing excellent customer service. We are seeking highly motivated and customer-oriented individuals to join our team as a Restaurant Call Center Agent.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterILRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Call Center Representative - Behavioral Health Saint Mary of Nazareth HospitalCall Center Representative - Behavioral HealthChicago, IllinoisPer diemPay Transparency: Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.01 The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs.