This includes lead management via phone, email, and SMS, as well as proactively reaching out to potential residents via outbound phone, email, and SMS messages in an effort of contributing to the quality and consistency of leasing communication needed to meet leasing goals. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.