Creates new case files, generates notices, forwards file information to appropriate division; receives, labels, processes, stores, packages, tracks, disposes, releases, and routes exhibits and classified material; generates notices for appeals; prepares the record on appeal and transmits same to the Court of Appeals; dockets, scans, and updates cases in the case management system; prepares Division reassignments. Works with parties in person, in writing and/or on the phone; provides information and assistance to the public without giving legal advice; responds to inquiries from court personnel, judges, attorneys, and the public; answers calls; determines the caller's need; forwards/transfers or takes messages.