Working closely with government customers, network architects, systems engineers, cybersecurity personnel, operations teams, and external service providers, the Requirements Manager supports the end-to-end lifecycle of ServiceNow (locally known as HelpNow) Requested Items (RITMs), requirements, projects, and service requests. Demonstrated experience managing technical projects, programs, requirements, service delivery efforts, and/or complex implementations in large enterprise IT and network environments while coordinating with multiple stakeholders and service providers.