Position Responsibilities: Oversee and strategize the investigation, evaluation, and resolution of claims to ensure timely, accurate outcomes Partner with the TPA and key stakeholders (HR, Risk Management, Legal, Operations, Safety, Corporate Nurses, Medical Providers, Excess Carriers) to ensure effective claim management, regulatory compliance, and timely care Provide financial oversight, including reserve management, settlement evaluation and authority, escalation to excess carriers, and development of settlement strategies (e.g., annuities, MSAs) Lead TPA oversight through claim reviews, audits, and claims examiner performance management to ensure adherence to service expectations, best practices, and customer experience Identify and resolve complex claim issues through cross-functional collaboration Evaluate and enhance return-to-work programs across locations Occasional travel as needed Other projects or duties as assigned Required Education and Experience: Bachelor's Degree with 6 plus years of related experience or High School Diploma/General Education Diploma with 9 plus years of specific experience Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business.