Required - GeneralTypically requires a bachelor's degree in engineering or a related area, or equivalent experience in the fieldAt least 1 year of experience in any IT-related fieldDemonstrated problem-solving, task planning, and communication skillsAbility to work effectively in a team environmentPreferencesExperience with Red Hat–based systems (RHEL, Rocky, Alma, CentOS)IT service desk support experienceExperience configuring wired and wireless networksConfiguration management software such as Ansible, Puppet, or BigFixMonitoring and alerting toolsLog consolidation and monitoringGit/GitLab usageFamiliarity with the Johnson Space Center campus networkKnowledge of NASA or federal security mechanisms (security plans, POA&Ms, ATOs, risk assessments)This position has been posted at multiple levels. You will work alongside other System Administrators in the Aeroscience and Flight Mechanics Division, following established best practices and developing new ones of your own, and you will help lab users resolve IT issues so their engineering work keeps moving.