Customer Care Advocate HaysCustomer Care AdvocateCary, NCContractorAssociates near a client office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Equipment Coordination: - For this role you will be issued client equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station.
Customer Care Advocate MetLifeCustomer Care AdvocateCary, NCContractorAssociates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Responsibilities / Expectations: -Respond to customer requests via telephone, providing excellent service to MetLife’s customers who have or are looking to obtain a Life insurance policy through their employer.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCPromptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.
NewCustomer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorRaleigh, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator - Full Time TJ MaxxRetail Customer Experience Coordinator - Full TimeHendersonville, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorBoone, NC$13.75–$14.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewAmbulatory Care Specialist I B. BRAUN MEDICAL (US) INCAmbulatory Care Specialist IRaleigh, NC$75,000–$85,000 / yearRepresent and promote full portfolio of IV Systems ( IV and Irrigation Solutions, IV Sets, Safety IV Catheters, Large Volume Pumps and Disposable Pump Sets, Syringe Pumps, Pharmacy Admixture Products, and Drug Delivery Solutions), Regional Anesthesia Products by interacting with established customers and developing new prospects. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances.
NewPet Crematory Driver/Care Provider Faithful Companion Pet Cremation Service of NCPet Crematory Driver/Care ProviderRaleigh, NCDescription:Faithful Companion Pet Cremation Services in Raleigh is dedicated to providing dignified cremation services for those who have lost their beloved pets. Safely return pets to veterinary clinics or family homes following cremation, ensuring exceptional service and support.
NewFull Time Customer Experience Coordinator MarshallsFull Time Customer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCall Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
NewCall Center Agents CornerStone StaffingCall Center AgentsWhiteville, NCCornerStone Staffing is hiring experienced Call Center Agents/Collections Agents to join a fast-paced, team-oriented environment in Whiteville, NC! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
NewSales Support Rep II MSCSales Support Rep IIDavidson, NCHandle internal and external customer requests as capable in an accurate and timely manner including answering inbound calls, emails, and service requests in a fast-paced call center environment and utilize support center tools to drive the customer experience. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
Customer Sercive Representative MetlifeCustomer Sercive RepresentativeCary, NCContractorTraining & Nesting Schedule: 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual). Requirements (Brief): 1+ year of customer service experience (call center / retail / restaurant).
Customer Service Manager, Airport Customer Care (Charlotte, NC, US) American AirlinesCustomer Service Manager, Airport Customer Care (Charlotte, NC, US)Charlotte, NCOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
NewRepresentative II, Customer Service - New Patient Care Cardinal HealthRepresentative II, Customer Service - New Patient CareRaleigh, NC$15.75–$18.50 / hourThe Representative II, Customer Service – New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterNCRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IIDurham, NCAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Service Manager, Airport Customer Care (Charlotte, NC, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (Charlotte, NC, US)Charlotte, NCOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Care Representative iQor Holdings, Inc.Customer Care RepresentativeCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. Job Summary: We're hiring motivated Outbound Collections Representatives to support a major credit card portfolio.
Customer Care Center Agent I Southern Bank & Trust (North Augusta)Customer Care Center Agent IRocky Mount, NCJOB REQUIREMENTS: Knowledge/Skills/Abilities Required: • Maintain a professional and pleasant manner under pressure • Maintain up-to-date knowledge of all Bank services and products • Proactive teamwork and cooperation • Adhere to established service level and quality assurance metrics • Excellent customer service skills including ability to handle difficult customer situations • Excellent communication and listening skills • Ability to handle detailed documentation • Ability to engage with clients verbally while simultaneously completing online documentation of the conversation • Strong PC skills with emphasis on Microsoft office applications. Specific Job Functions (Duties/Responsibilities): • Provide service support to Southern Bank clients initiating contact via the Customer Care Center, which may involve questions regarding products, online support and their accounts.
NewCustomer Care Representative I (Winston-Salem, NC) Elevance HealthCustomer Care Representative I (Winston-Salem, NC)North CarolinaHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Healthcare Customer Care Specialist- Cary, NC Kuehne + Nagel International AGHealthcare Customer Care Specialist- Cary, NCCary, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistHillsborough, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNCRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Supervisor Customer Care Services iQor Holdings, Inc.Supervisor Customer Care ServicesCharlotte, NCProvides management to work area by training and mentoring Team Leaders and providing advice with regards to achieving daily quality, production, and turn time goals. While maintaining other supervisory functions which includes but not limited to grief processing, customer contacts, and customer/employee escalations.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNorth Carolina, NCRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
NewCustomer Care Representative Mid North South Consulting GroupCustomer Care Representative MidCamp Lejeune, NCFull timeThe CCR II responds to inbound communications, conducts scheduled outbound outreach, assesses customer needs, documents interactions in Government systems, and connects customers with available resources and services. This role provides frontline customer support to wounded, ill, and injured Marines, Sailors attached to Marine units at the time of injury, veterans, and their family members.
NewCustomer Care Representative Sr. North South Consulting GroupCustomer Care Representative Sr.Camp Lejeune, NCFull timeThe CCR Senior responds to inbound communications, conducts scheduled outbound outreach, assesses customer needs, documents interactions in Government systems, and connects customers with available resources and services. This role provides frontline customer support to wounded, ill, and injured Marines, Sailors attached to Marine units at the time of injury, veterans, and their family members.
Customer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17–$17 / hourContract to hirePosition Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistRaleigh, NCRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
Customer Care Associate, Redi Carpet HD Supply Holdings IncCustomer Care Associate, Redi CarpetMorrisville, NCResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Customer Care Specialist Saia IncCustomer Care SpecialistCharlotte, NC$20.10–$24.20 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Security Officer Patrol Customer Care Allied UniversalSecurity Officer Patrol Customer CareCharlotte, NCJoin Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support a welcoming environment for shoppers and staff. Conduct regular and random patrols throughout retail common areas, entrances, corridors, parking areas, and the exterior perimeter to help identify unusual activity and/or conditions that may need attention.
Assistant Customer Care Manager - Charlotte, NC PulteGroup IncAssistant Customer Care Manager - Charlotte, NCCharlotte, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Specialist III Saia IncCustomer Care Specialist IIICharlotte, NC$22.15–$27.30 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
Customer Care Center Specialist HomeTrust BankCustomer Care Center SpecialistCharlotte, NCFull timeHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
Assistant Customer Care Manager Clayton Homes IncAssistant Customer Care ManagerNCPosition Summary: The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes.
NewCustomer Care Representative The HartfordCustomer Care RepresentativeCharlotte, NCRemote$42,560–$63,840 / yearFor full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer candidates to reside in a commutable distance to our Lake Mary FL, Charlotte NC or Scottsdale AZ offices.
Customer Care Manager - Charlotte, NC Life-Assist, Inc.Customer Care Manager - Charlotte, NCCharlotte, NC$75,000–$85,000The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues. Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow.
Customer Care Coordinator-Order Experience I United Seating & MobilityCustomer Care Coordinator-Order Experience INCMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorNCMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Customer Care Specialist - Globe Life AIL Globe Life AILCustomer Care Specialist - Globe Life AILCary, North CarolinaDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Marketing & Customer Care Assistant Greensboro Auto Auction / Green FordMarketing & Customer Care AssistantGreensboro, NCWe're looking for a Marketing & Customer Care Assistant who can help us deliver top-tier service to our dealers while supporting the creative, fast-moving energy behind our sales and promotions. About Us We are a leading independent auto auction committed to providing dealers, consignors, and commercial clients with outstanding service, strong results, and trusted relationships.
Customer Care Representative I Elevance Health IncCustomer Care Representative IWinston-Salem, NC$16.88–$25.33 / hourPreferred Skills, Capabilities and Experiences: For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Customer Care Manager - State Farm Agent Team Member Adam Jackson - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberBoone, NCSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
NewSenior Specialist - Customer Care WESCOSenior Specialist - Customer CareClayton, NCThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.