Director of Customer Success & Onboarding (B2SMB) SauceDirector of Customer Success & Onboarding (B2SMB)New York City Metropolitan Area, New YorkYou'll bridge company strategy and day-to-day CS and Onboarding execution, and this is a true player-coach role: you'll personally own strategic accounts while elevating how the team operates in a fast-moving, high-pressure environment; You know how to automate the repeatable work without making customers feel like they're talking to a bot. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
Director, Regional Services (Public Sector) Endgame SystemsDirector, Regional Services (Public Sector)Reporting to the VP, Services USPS, and sitting on the Services USPS Leadership Team, you will work in close partnership with Sales, Engineering, and Delivery to position and deliver outcome-based engagements that generate measurable, lasting value for some of the most complex and mission-critical environments in the world. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems.
Director, Technical Services Hims & HersDirector, Technical ServicesOwn the network-wide process validation program that site Technical Services Managers execute as ongoing process verification at each site, ensuring site-level verification activities remain aligned to the validated state and escalated deviations are resolved consistently across sites. Manage, coach, and develop the site Technical Services Managers across the network, setting clear technical priorities and holding each site accountable for quality, timeliness, and consistency of validation and troubleshooting work.
Store Manager (Common Purpose Director) - House of Sport DICK'S Sporting GoodsStore Manager (Common Purpose Director) - House of SportFloridaStarts each week in partnership with the Service and Selling Director by driving conversations and holding working sessions to develop a plan of attack for the week ahead; during leadership meetings, the leadership team is the nucleus to ensuring a results-driven direction has been set with clear goals and information is cascaded / flows in and out of the store in order for everyone to feel equipped with the knowledge to do their job appropriately. Hires and builds effective hourly and salaried teams by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are adequately represented; recruits and hires the best with key emphasis on experts in key categories; creates a feeling of belongness and strong team morale; establishes common objectives and a shared mindset to ensure alignment and cohesion.
Customer Success Content, Director Genesys Cloud Services IncCustomer Success Content, DirectorTX$130,600–$229,800 / yearThe core of this role is content and marketing support for Customer Success, Professional Services and Orchestrators, translating priority programs, innovations and expertise into content for customers, the field and the market, and building the tools (catalogs, pitch decks, web pages, presentations) that help those teams tell their story consistently. This is a senior individual-contributor role for an exceptional content creator, someone who can move fluidly across blogs, web copy, executive and analyst presentations, and branded slides, and who is equally comfortable writing CS/PS web copy as building the deck that pitches CS value to Sales or feeds the Gartner Magic Quadrant submission.
Regional Director - Customer Program Management Noatum Holdings SLURegional Director - Customer Program ManagementWashington, DCThe position serves as the senior regional escalation point for strategic customer matters and partners closely with Commercial, Operations, Product Management, Ocean Freight, Shared Services, and Global ISC leadership to ensure customer commitments are delivered, business opportunities are maximized, and regional financial objectives are achieved. Noatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare.
Director Of Mobile Technical Services (Hybrid) JLLDirector Of Mobile Technical Services (Hybrid)Dallas, TXWhat this job involves: The Director of Mobile Technical Services (MTS) North America leads field operations, profitability, and operational excellence across a $350M platform delivering mechanical, electrical, plumbing, controls, and related critical technical services. What sets MTS apart is the scale and complexity of the work-and the opportunity to build a best-in-class technical services organization that positions JLL as the partner of choice for facilities-critical technical services across North America.
Director, Product Manager, Transactions and Financial Ledger Domain Lead Capital OneDirector, Product Manager, Transactions and Financial Ledger Domain LeadMcLean, VirginiaCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Director Of Customer Success AutoStoreDirector Of Customer SuccessSalem, NHThe Director of Customer Success serves as both the voice of the customer and a voice of the Customer Success team, helping to shape strategy, improve processes, and ensure the organization delivers exceptional customer experiences that maximize the value customers receive from AutoStore solutions. The Director of Customer Success is a highly motivated, strategic and results-oriented team leader tasked with building and maintaining key customer relationships, ensuring their success and maximizing the value they receive from our AutoStore solutions.
Director Of Customer Experience Lightning AIDirector Of Customer ExperienceNew York, NY$155,000–$220,000 / yearYou will own the strategy, operating model, and execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers supporting customers across the AI lifecycle-from initial onboarding and workload migration through production adoption, optimization, and expansion. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
Director, Customer Experience RampDirector, Customer ExperienceNew York City, New York$190,000–$260,000 / yearImprove tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat.
Director of Customer Experience Lightning AIDirector of Customer ExperienceNew York, NY$155,000–$220,000 / yearYou will own the strategy, operating model, and execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers supporting customers across the AI lifecycle-from initial onboarding and workload migration through production adoption, optimization, and expansion. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
Director, Customer Solutions Engineering RapidSOSDirector, Customer Solutions EngineeringSan Francisco, CARemote$210,000–$240,000 / yearRapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response. The team will build real production software when needed, including integrations, services, workflows, automation, and AI-powered solutions, while partnering with Product and Engineering to turn repeatable needs into platform capabilities.
Director, Customer Success, Enterprise AppboyDirector, Customer Success, EnterpriseSan Francisco, CAYou have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $181,000 and $285,000/year, with an expected On Target Earnings (OTE) between $220,000 and $315,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work®.
Director of Digital Customer Experience & AI Innovation Verizon Communications IncDirector of Digital Customer Experience & AI InnovationAlpharetta, GA$161,000–$280,000 / yearYou will architect the overarching strategy, diagnose complex systemic friction, and lead a specialized cross-functional team to build the exact interventions required to drive product adoption, fuel expansion, and protect Net Revenue Retention (NRR). SaaS CX Leadership: Eight or more years of deep experience in Customer Experience Strategy, Customer Success, or Customer Journey Architecture in a complex B2B SaaS environment, with three or more years managing specialized teams at leadership level.
Director of Customer Success Checkr IncDirector of Customer SuccessSan Francisco, CA$233,000–$274,000 / yearLead and develop a high-performing team: Recruit, mentor, and manage a team of experienced Customer Success Managers, fostering their professional growth, encouraging decentralized decision-making, and ensuring they have the tools and support to excel in a complex strategic environment. Collaborate cross-functionally: Partner with Sales, Account Management, Product, Engineering, Support, and Executive teams to advocate for customer needs, share information openly, and drive continuous improvement in our products and services.
Director of Customer Journey Strategy & Architecture VerizonDirector of Customer Journey Strategy & ArchitectureTemple Terrace, FloridaYou will architect the overarching strategy, diagnose complex systemic friction, and lead a specialized cross-functional team to build the exact interventions required to drive product adoption, fuel expansion, and protect Net Revenue Retention (NRR). SaaS CX Leadership: Eight or more years of deep experience in Customer Experience Strategy, Customer Success, or Customer Journey Architecture in a complex B2B SaaS environment, with three or more years managing specialized teams at leadership level.
Associate Director/Business Unit Manager (Eurofins BioPharma Testing) Eurofins Scientific SEAssociate Director/Business Unit Manager (Eurofins BioPharma Testing)Houston, TXEurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. Position Overview: Eurofins Biopharma Product Testing is seeking an entrepreneurial and operationally strong Associate Director, Business Unit Manager (BUMA) to establish and lead a new microbiology laboratory in Houston, Texas.
Associate Director/Business Unit Manager (Eurofins Biopharma Testing) Eurofins ScientificAssociate Director/Business Unit Manager (Eurofins Biopharma Testing)Houston, TXEurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. Position Overview: Eurofins Biopharma Product Testing is seeking an entrepreneurial and operationally strong Associate Director, Business Unit Manager (BUMA) to establish and lead a new microbiology laboratory in Houston, Texas.
NewNational Food Service Director-Location: New England or New York Agri-Mark/Cabot Creamery CooperativeNational Food Service Director-Location: New England or New YorkMAPart timeYou will work cross-functionally with Sales, Marketing, Finance, Operations, Customer Service, and Supply Chain teams to drive profitable growth and strengthen customer partnerships. The Director, National Foodservice Sales is responsible for leading and executing the Company's foodservice sales strategy across national, regional, and distributor accounts.