The successful candidate for this role will have a strong command of the company’s core values and customer service requirements/policies while providing product/services information, processing orders with accuracy and efficiency, answering questions/following up, promoting all selling initiatives, and resolving any emerging problems that our customers might face in a timely manner. On skill queues for: Flu, Customer Service, and Sales (includes calls, voice mail, email, chat) with the ability to answer customer inquiries and requests, placing orders, checking product availability, pricing, resolving issues, and account status.