Customer Service Jobs in the United States
HCL Technologies
Kalamazoo, MI
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Emergent Health Partners
Springfield, MI
Emergent Health Partners is looking for a part-time Operations Support Technician to work out of their Southwest Operations division located in Battle Creek. This individual will be responsible for laundry duties and taking inventory per department requirements as well as cleaning/disinfecting equipment/vehicles or assigned areas.
Dell
Kalamazoo, MI
Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations. •Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services.
Virella Agencies
Plainwell, MI
We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture. *60-90 day fast track into management, learn our system and show you can transfer that skillset.
Penske Truck Leasing Co., L.P.
Battle Creek, MI
Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Walgreens
PORTAGE, MI
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Envoy Air Inc.
Kalamazoo, MI
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight. Load, unload, sort as a baggage handler and appropriately transfer passenger baggage on the ramp, cargo/freight, and company materials.
Apidel Technologies
Portage, MI
The Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets, their responsibilities will include but not be limited to the following: Create cases to be completed using a proprietary case management system. Preferred (any of the following): Computer skills: Proficiency in Microsoft Office Suite, experience in Salesforce or Materialize MIMICS, knowledge of Adobe Photoshop are all considered a plus Certifications or related experience in Radiology (CT, X-Ray, MRI) .
FedEx Corporation
Portage, MI
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Customer Service Jobs Overview
Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
If you’re interested in expanding your horizons, you can also search for similar administrative jobs or check out related positions, such as:
Customer Service Representative Training and Skills
Employers often look for candidates with previous experience in customer service jobs within an office or retail environment. Sales, community outreach programs, volunteering, and being multilingual can also benefit you in becoming a customer service representative.
Update Your Customer Service Representative Resume
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
Interviewing for a Customer Service Representative Job
You’ve applied to your perfect job, and you’ve landed an interview. Congratulations! Now, how do you prepare? First things first: Take a look at Monster’s list of potential customer service interview questions to get a sense of what hiring managers might ask you. With some research and preparation, you’ll feel relaxed and ready to go on the day of your interview. Be sure to have answers prepared for questions like:
- Why would you be a good fit for our company as a customer service rep?
- Do you consider yourself a team player?
- What do you know about this company's products and services?
How Much Do Customer Service Jobs Pay?
What can you expect to make as a customer service rep? The median annual income for a customer service representative is $31,384. To find out what you’ll make in your area, run the numbers on Monster’s Salary Tool. It will also recommend job opportunities and outline next steps in your customer service career.
Find Your Customer Service Representative Job on Monster
Ready to get going? There are many customer service jobs available to you right here. And while you’re at it, stick around to make a profile. Monster is your one-stop shop for finding your next job and discovering the information you need to make smart career decisions.