Ecommerce Jobs in the United States

E-commerce Jobs Overview

If you’re thinking about pursuing e-commerce jobs, there’s no better time than now. With worldwide e-commerce estimated sales set to reach 8.1 trillion dollars in the next few years, picking a position in this field is one of the smartest choices you could make. Unlike working in brick-and-mortar locations, these roles are often available in hybrid models or remote. E-commerce jobs can therefore provide you with plenty of flexibility.

Some of the most common e-commerce jobs include:

• E-commerce manager. They coordinate the e-commerce platform in every aspect including strategy, operations, and performance.
• Digital marketing specialist. They develop and implement online marketing campaigns to drive traffic, increase brand awareness and boost sales.
• PPC expert. They manage and optimize pay-per-click advertising campaigns on search engines and social media platforms to increase traffic and conversions.
• Customer service representative. They handle customer inquiries, resolve order issues, and help ensure a positive shopping experience.
• Web developer. They create and keep the e-commerce website functional, ensuring the platform is user-friendly, secure, and optimized for performance.
• Data analyst. They analyze e-commerce data to identify trends and provide insights to improve decision-making and business performance.
• Product photographer. They capture high-quality product images to use in e-commerce listings and marketing materials.
• Logistic manager. They coordinate the shipping and delivery of e-commerce orders to customers.
• Content specialist. They create compelling and SEO-friendly product descriptions, blog posts and website content to engage customers and drive conversion.
• Social media manager. They handle social media platforms, engaging with customers and building brand presence across social channels.

Salaries for E-commerce Jobs

The wage you’ll earn working in e-commerce jobs depends on many factors. The first is the specific job title you hold. To give you an idea, the following are some of the most common roles in e-commerce and their corresponding annual salary range:

• e-commerce manager: $29,926 to $122,184
• e-commerce content specialist: $39,622 to $76,025
• e-commerce web designer: $44,609 to $93,544
• search engine optimization specialist: $58,880 to $112,826
• web developer: $59,527 to $120,085

On top of that, you must also consider how big the company you’d work for is, your experience in the role and how in-demand your skills are in your geographical area. The higher demand, the higher your pay. For example:

• New York, NY: $81,850
• Los Angeles, CA: $64,641
• Austin, TX: $67,012
• Chicago, IL: $79,466
• Miami, FL: $73,013

Get a better idea of how much you can bring home for an e-commerce role in your city on Monster’s salary page. This free tool compares salaries across different positions. Plus, it suggests potential next steps in your career.

How to Find the Best E-commerce Jobs for You

Whether you’re looking for in-office, hybrid, or remote e-commerce jobs, to find the perfect fit you need careful research and consideration. Here are our tips to screen job openings and companies to identify suitable opportunities:

Determine Your Skills and Interests

Based on your background, decide if you’re going to search in digital marketing, web development, logistics or other areas of e-commerce business. Then, narrow down your interests in, whether it’s fashion, electronics, or other niches.

Target Companies Aligning with Your Values

Always research companies before applying for any job. Look for business missions and cultures that resonate with you. Investigate their values, reputations, size, and growth opportunities.

For example, larger firms might offer more stability, while smaller startups may provide more opportunities for lateral moves. Also make sure to read what previous employees have to say about them.

Analyze Job Descriptions and Requirements

Make sure your education, skills, and experience match the job opening requirements but don’t be afraid to apply if you don’t fit them 100%. If you have the core competencies, many companies are willing to train you.

How to Apply to E-commerce Jobs

In search of tips to create an attention-grabbing resume and cover letter for a fast-paced world like e-commerce? Look no further.

Update Your Resume for On-Site or Remote E-commerce Jobs

To write a persuasive resume that convinces recruiters to call you, adopt the same result-driven mindset you use in your everyday work. Show the prospective company what you can do for them with clear metrics in your resume, so that your results talk for you. Here are some powerful KPIs for the e-commerce field and a few examples of how to use them:

• Conversion rate: “Carried out social media ad strategies that increased e-commerce conversion rate by 15% within six months”.
• Cart abandonment rate: “Reduced cart abandonment rate by 25% through targeted email campaigns and on-site optimizations.”
• Customer acquisition cost (CAC): “Implemented cost-effective digital marketing strategies, resulting in a 20% reduction in customer acquisition cost”.
• Average order value: “Optimized product recommendations and upselling techniques, resulting in a 10% increase in average order value.”
• Customer lifetime value: “Implemented customer retention initiatives, leading to a 20% increase in customer lifetime value.”
• Website traffic: “Led SEO efforts that increased organic website traffic by 30% over a three-month period.”
• Return on investment (ROI): ”Generated an ROI of 200% on a social media advertising campaign by optimizing targeting and ad creation.”

Make sure to also tailor your resume to the specific job offer you’re targeting by adding the same keywords used in the job listing. Below are some common ones found in e-commerce job ads:

• time management
• Google Analytics
• Shopify, Magento, WooCommerce
• A/B testing
• problem-solving
• flexibility
• stress management
• Google Ads
• Facebook ads
• communication
• creativity

Need a little inspiration or even a template ready to fill in with your information? Download our e-commerce resume sample to get started. For extra help, reach out to Monster’s Resume Writing Services experts. We’ll help you showcase your experience and optimize your resume for your target roles.

E-commerce Cover Letter Tips

Express your passion for the e-commerce industry and showcase your expertise to convince the recruiter to give you a call. Complete your application with a well-written cover letter. Be sure to:

• Address the letter to the hiring manager, i.e.: talk to a real person. If you can’t find their name anywhere, you can also use “Dear hiring manager”.
• Be enthusiastic, positive, and assertive in your writing. Just like when you sell something on e-commerce websites.
• Highlight your experience in driving online sales and managing e-commerce websites powered by Shopify, Magento or any other platforms you’ve mastered.
• Mention the achievements you’re most proud of with metrics. Expand on what you’ve used in your resume by adding a story behind the numbers. You’re a marketer after all, you know how to create compelling stories.
• Conclude with a confident call-to-action, expressing eagerness to contribute to the company’s success.

Once your resume and cover letter are good to go, upload them on your free Monster candidate account. We’ll help you increase your job application conversion rate to get more interviews. Plus, we’ll send you the latest e-commerce job listing right to your inbox.

How to Follow Up with an Employer

What should you do if you applied for interesting jobs in e-commerce, but haven’t heard back? Easy, you follow up. Here is our how-to guide to do it effectively:

1. When? Wait at least a week before getting in touch with potential employers after applying. This gives them enough time to go through every application. Plus, double-check your SPAM folder, just in case.
2. Who? Increase your chances of catching the recruiter’s attention by addressing them by name. Look for their contact details in the job ad, the official company website, or corporate social media. If all else fails, call and politely ask.
3. What? Craft a short but direct email. After the greeting, state what role you applied for and your continued interest. Mention briefly what relevant skills and experience you have and offer to provide more details if needed.

Interview Tips for E-commerce Jobs

The exact type of interview questions you’ll have to face in the e-commerce field vary based on the specific job title you’re applying to. However, you’ll find that ice-breaking questions such as “Tell me about yourself.”, “Why did you choose this career?” or “Why do you want to work here” are the norm to begin the conversation.

Just as common in this sector is asking where you think the industry is going, your opinion or your experience of the platform as a client. Take some time to research the platform, the buying process and the latest trends and be prepared to provide constructive criticism, if necessary. The hiring manager will appreciate your honesty and see you as a highly engaged candidate.

Other questions you might encounter in interviews for e-commerce professions include:

• How do you stay up to date with the latest trends and innovations in the e-commerce industry?
• Can you walk me through your experience in collaborating with cross-functional teams?
• How do you approach competitor analysis in the e-commerce space?
• How do you handle and prioritize multiple projects and tasks simultaneously to meet deadlines and ensure smooth e-commerce operations?

Finally, always prepare a few questions for the recruiter or hiring manager. The exact role responsibilities, the company culture, and the possibility of growth in the company are just a few subjects to inquire about.

What to Do When You Get an Offer

You’ve got the e-commerce job offer, congratulations! Now what? First, show your enthusiasm and appreciation for the offer. Then, agree with the recruiters on a timeframe for your answer. Anywhere between 24 to 72 hours, depending on the role, is an acceptable time to decide if you’re going to accept or decline the offer.

Take the time to carefully go through the job offer. Check:

• starting date
• job title
• responsibilities
• compensation package
• extra benefits

Are they what was anticipated during the interviews or similar to what other e-commerce in the market offer? If you need clarification, don’t hesitate to ask. If any part of the offer doesn’t align with your expectations, prepare your argument before starting to negotiate the terms.

E-commerce Job Career Paths

Working in e-commerce jobs offers dynamic and broad career options. You can either choose to specialize further in specific aspects of your role or transition to others within the industry.

In short, you’ll have plenty of opportunities for growth and career advancement. Because of the interconnected nature of e-commerce jobs, you'll be able to gain cross-functional skills and knowledge. As a result, you can transition into other positions with ease.

For instance, if you’re a business development manager, you could focus on a particular product category, to then become a category manager. Similarly, if you're a content writer with an interest in marketplace dynamics and SEO, you could venture into marketplace specialist roles. Your job would be optimizing product listings and driving sales on different platforms.

Similar Occupations

Not the right jobs for you? Check out other popular roles on Monster, such as:

• retail jobs
• merchandising jobs
• sales director jobs