Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, and daily and monthly responsibilities Operate all aspects of the Front Office OnQ computer system, including software maintenance, report generation and analysis, and simple programming. JOB OVERVIEW: The Front Office Manager is responsible for ensuring the operation of the front office, guest services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.