Martinsburg, West Virginia30+ days ago
li>Some telephonic customer service skills preferred including, but not limited to, ability to fax, scan, file and distribute incoming documents, excellent telephone etiquette to include answering in-coming calls and placing out-going calls as well as resolving the call to include, but not limited to, taking messages, transferring the caller to voice mail or transferring the caller. Obtain significant knowledge of and access to various computer programs and databases used in the NFA and FESD Division – including but not limited to NFRTR, FLS, FEIS, Microsoft Office Suite and other databases as established.