Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
NewHelp Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, NY$25–$36 / hourIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewIT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would:Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking severalIT Help Desk Technicians to join their team.
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)Media Center, NY
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Service Desk Tech I CompuComService Desk Tech IAlbany, NY$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
NewFront Desk Associate (AM & PM) VacatiaFront Desk Associate (AM & PM)Pittsfield, MAAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Berkshire Mountain Lodge is currently seeking Front Desk Associates to join our resort team.
Front Desk Associate (2nd Shift) VacatiaFront Desk Associate (2nd Shift)Hancock, MAAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team.
Front Desk Receptionist Twist 'N Flip GymnasticsFront Desk ReceptionistColonie, NY$17–$20 / hourOur fun, fast-paced gymnastics facility for children is looking for a Front Desk Receptionist (part time) to be the welcoming face of our gym! Previous front desk, childcare, or customer service experience is a plus (but not required).
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorHudson, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Front Desk Representative ColonieFront Desk RepresentativeAlbany, New YorkAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
Front Desk Associate- Weekend Mornings Albany Residence InnFront Desk Associate- Weekend MorningsAlbany, New YorkJoin us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. This role is essential in ensuring a positive first impression and providing professional, efficient front desk support throughout a guest’s stay.
Front Desk Associate- (Friday and Saturday nights) Albany Residence InnFront Desk Associate- (Friday and Saturday nights)Albany, New YorkWe are hiring a Part-Time Front Office Associate (Friday and Saturday evenings) to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.
Front Desk Clerk, The Gideon Putnam Delaware North Companies IncFront Desk Clerk, The Gideon PutnamSaratoga Springs, NY$18–$20 / hourSet in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga. Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at The Gideon Putnam in Saratoga Springs, New York.
Front Desk Clerk and Night Auditor, The Gideon Putnam Delaware North Companies IncFront Desk Clerk and Night Auditor, The Gideon PutnamSaratoga Springs, NYDelaware North Parks and Resorts is searching for a customer-service-focused seasonal Front Desk Clerk and Night Auditor to join our team at The Gideon Putnam in Saratoga Springs, New York. Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.
Front Desk Associate Planet FitnessFront Desk AssociateHudson, New York$16–$17 / hourAs a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk Representative Goldfish Swim School - ColonieFront Desk RepresentativeAlbany, NYAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
Auto Claims Desk Adjuster Hybrid Liberty Mutual Holding Company IncAuto Claims Desk Adjuster HybridClifton Park, NYYou'd be a great fit if you are: An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Hotel Front Desk Supervisor, The Gideon Putnam Delaware North Companies IncHotel Front Desk Supervisor, The Gideon PutnamSaratoga Springs, NY$24–$26 / hourLocated in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.
Front Desk Agent Vail Resorts IncFront Desk AgentHunter, NY$20–$22.92 / hourFrom day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Lead Front Desk Agent Vail Resorts IncLead Front Desk AgentHunter, NY$22–$24.69 / hourFrom day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Computer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
NewTechnical Support Analyst - Level 1 Empire Merchants NorthTechnical Support Analyst - Level 1Coxsackie, NY$19.23–$24.03 / hourWith more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Business Analyst - Expert MindlanceBusiness Analyst - ExpertAlbany, NY$48.60–$53.60 / hourProvide a list of the day to day tasks to be performed by the Selected Candidate: This individual will be expected to participate in the following activities: " Analyze system documentation and system artifacts to develop an understanding of the associated business process. " Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
Business Analyst Expert MindlanceBusiness Analyst ExpertAlbany, NY$48.60–$53.60 / hourProvide a list of the day to day tasks to be performed by the Selected Candidate: This individual will be expected to participate in the following activities: " Analyze system documentation and system artifacts to develop an understanding of the associated business process. " Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
Business Analyst MVP ConsultingBusiness AnalystAlbany, NYRemoteprocessing documentation such as use cases, process flows, screen mock-ups, and data dictionaries. more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze.
IT Support Technician I Canyon RanchIT Support Technician ILenox, MAThe Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.
Learning Environments Work Study Union CollegeLearning Environments Work StudySchenectady, New YorkIn this position, you will also be considered a tier-one help desk technician which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
Computer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
Technical Support Analyst - Level 1 - Coxsackie, NY Empire Merchants NorthTechnical Support Analyst - Level 1 - Coxsackie, NYCoxsackie, NY$19.23–$24.03 / hourWith more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Desktop / VIP Support Technician Compucom StaffingDesktop / VIP Support TechnicianNiskayuna, NY$21–$28 / hourPerform service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW. #INDCCStaffing
Business Analyst-W2 Siritech Solutions CorpBusiness Analyst-W2Albany, NYContractor24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or other applications utilized by law enforcement. Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
Information Technology Specialist 2, SG-18 New York State Thruway AuthorityInformation Technology Specialist 2, SG-18Albany, NY$66,951–$85,138 / yearThrough engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system. Minimum Qualifications Appointment method: Minimum Qualifications: One year of the service of permanent competitive, non-competitive NY Helps, or 55-b/55-c service as an Information Technology Specialist 1 or Information Technology Specialist 1 (Programming); or Six years of Specialized experience in information technology.
Application Analyst First Financial Bankshares IncApplication AnalystBachelor's degree and 1-year work experience Ability to work holidays, weekends, or extended hours when required Periodic assignment to after-hours support Desire and ability to self-manage and learn diverse software applications Self-starter, detail-oriented and logical thinker with strong troubleshooting skills Experience in supporting end users remotely via telephone and/or remote desktop applications Strong customer service skills, written and verbal communications Experience with Microsoft 10 Operating System. Will be a member of a Help Desk team that will provide remote or in-person technical support in the areas of: • Computer operating system and hardware • Microsoft applications • Financial accounting applications • Email • Troubleshooting basic network connectivity Communicate with vendors to determine resolution for IT hardware and application platforms.
Facility Automation Service Specialist Stark TechFacility Automation Service SpecialistBallston Spa, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems.
IT SPecialist JSM Consulting IncIT SPecialistAlbany, NY84 months of experience working with end users to troubleshoot both hardware and software issues . Bachelors Degree in an information technology related program of study from an accredited university or college .
Network & Systems Technician redShift RecruitingNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
IT Services & AV Support Technician CB20, Inc.IT Services & AV Support TechnicianLatham, NYTraining & User Support• Train users on operating AV systems and conference room equipment• Create simple user guides or cheat sheets for non-technical staff• Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications:- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.- Hands-on experience with installing and supporting AV systems and infrastructure hardware.- With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
Network & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Network Admin MindlanceNetwork AdminAlbany, NY$53.72–$58.72 / hourProvide a list of the day-to-day tasks to be performed by the Selected Candidate: Duties of this position will include, but not be limited to the following: " Design and document laptops and desktops hardware solutions as well as operating systems configurations. This position will assist in developing and supporting the Desktop platform to enable the delivery of high-quality Desktop experience to end users.
Technical Business Analyst Shiftcode Analytics, IncTechnical Business AnalystAlbany, NYDevelop and run both regular and ad hoc reports and queries to respond to information requests from executive staff as well as other program staff and assist staff with the design and development of queries and reports to meet users' need. Experience in assigning, establishing, maintaining user access security including workflow security during onboarding and offboarding of users in a Financial or Contracting systems, preferably Oracle Peoplesoft.
User Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Cybersecurity Specialist redShift RecruitingCybersecurity SpecialistSaratoga Springs, NYThis is an excellent opportunity for an early-career cybersecurity professional looking to gain hands-on experience with security operations, systems administration, network support, and compliance initiatives in a highly regulated environment. Our growing client in the Saratoga Springs, NY area is seeking a Cybersecurity Specialist to support and secure its IT infrastructure across both office and manufacturing environments.
Cisco Network Eng II Albany Medical CenterCisco Network Eng IIAlbany, NY$77,075–$119,466 / yearCustomer responsibilities include: Act as a liaison between customer and vendor to solve software/hardware problems Participate in the help desk environment with regard to problem identification, logging and resolution Provide education for customers with regard to Albany Med's network Provide offsite support of remote customers Assist in configuration and installation of all network peripherals Supervision This position does not have any supervisory responsibilities Contact with others Primary contact will be internal to Information Technology Contact with other Albany Med departments will be limited and in support of job specific activities/on project teams Contact with vendors will be limited to support calls as needed * Contact with others outside of Albany Med will be limited to job specific forums/organizations for technical collaboration Thank you for your interest in Albany Med Health System! Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $77,075.00 - $119,466.00 Job description Summary: Cisco Network Engineers are responsible for the design and physical construction of the enterprise network, whether it is for computer communications or telecommunications.
Cybersecurity Specialist Redshift Recruiting LLCCybersecurity SpecialistSaratoga Springs, NYThis is an excellent opportunity for an early-career cybersecurity professional looking to gain hands-on experience with security operations, systems administration, network support, and compliance initiatives in a highly regulated environment. Our growing client in the Saratoga Springs, NY area is seeking a Cybersecurity Specialist to support and secure its IT infrastructure across both office and manufacturing environments.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansPittsfield, MAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Program Aide (NYHELPS) New York State Thruway AuthorityProgram Aide (NYHELPS)Albany, NY$53,413–$65,061 / yearResponsible for the department's accounts payable services including processing the receipt of goods/services within the Statewide Financial System (SFS) and assisting with travel expense reports, preparing Pre-Travel Authorizations and Budget Funding Attachment. Notes on ApplyingQualified candidates should submit a letter of interest, a current resume, and a copy of required transcripts (if applicable), titled by last name, with the Notice Number MO-26-193 and last name in the subject line and referenced in the letter of interest, no later than May 29, 2026 to: New York State Department of Transportation.
NewInformation Technology Specialist I - Construction Design a Plus The LiRo GroupInformation Technology Specialist I - Construction Design a PlusAlbany, New YorkRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams.