Experience in drayage, supply chain management, and logistics operations.2+ years’ experience with port terminal websites for track & traceExperienced with Portpro TMS, Excel Tracker, DrayDog and Terminal site system is preferredBasic computer skills: email, Microsoft Office, and data entry requiredClear verbal and written communication skills. Demurrage Monitoring: Actively monitor Demurrage Last Free Day (LFD).Escalate any delays that may cause chargeProvide proactive updates on terminal holds, delivery scheduling, shipment exceptions or delays Requirements of the Transportation Customer Service Representative position High school diploma or GED required.