Desktop Support ActioNet IncDesktop SupportWashington, DCActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments.
Tier 2 - Mid Level Desk Side IT Specialist ActioNet IncTier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Remote Support Technician TechUSARemote Support TechnicianMcLean, VARemoteMinimum Qualifications: Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications. Responsibilities include, but are not limited to: Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Systems Administrator 3 Nightwing Intelligence SolutionsSystems Administrator 3Annapolis Junction, Maryland$122,000–$253,000 / yearPossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented ArchitectureAnalyze and resolve complex problems associated with server hardware, applications and software integrationRequired:Requires fifteen (15) years of experience as a SA on programs and contracts of similar scope, type, and complexity and a Bachelor’s degree in a technical discipline from an accredited college or university. Typically requires:A University Degree or equivalent experience and minimum 10 yearsprior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degreein Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibitedby local laws/regulations.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimeDCEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
IT Support Technician, VIP Support Space Exploration Technologies CorpIT Support Technician, VIP SupportWashington, DC$29–$35 / hourITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT Specialist ActioNet, Inc.Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Helpdesk Support (#25-149) Strategic Analysis, Inc.Helpdesk Support (#25-149)Arlington, VATier 1 and Tier 2 help desk supportOffice 365 and corporate application supportStrong communication skillsExperience supporting Windows 11 and macOS operating systemsYears of experience: 4+ with HS, 2+ with AS, or BS (directly related to IT support)Education: B.S. in Information Technology or related field or equivalent work experience/certificationsAbility to obtain DoD Secret clearancePreferred Skills:Experience with helpdesk ticketing systemsActive Directory and User Account ManagementExperience with Microsoft 365 applications and IntuneSetup and imaging of new computersVPN setup and troubleshootingJob RequirementsRelevant certifications: CompTIA Sec+, Net+, Microsoft Certified ProfessionalDeliver high quality customer service and provide Tier 1 and Tier 2 helpdesk support (investigation, troubleshooting, and resolution) for internal and external customers of computer software and hardwareMonitor the support email and phone line to manage support requests in Service Desk PlusInstall, diagnose, and perform minor repairs to computer and audio-visual hardware, software, and peripheral equipment (external displays, printers, scanners, etc.). Strategic Analysis, Inc. (SA) is seeking a versatile, skilledHelpdesk Supportto join our exceptional team.
Onsite and Remote Support Manager, SME TS Clearance REQUIRED CGI IncOnsite and Remote Support Manager, SME TS Clearance REQUIREDArlington, VARemote$88,200–$190,900 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. Service Delivery Oversight: Manage daily onsite and remote support operations, ensuring adherence to Service Level Agreements (SLAs) and ITIL processes for incident, problem, and change management.
Tier 2 IT Support Technician PeratonTier 2 IT Support TechnicianWashington, D.C.$80,000–$128,000 / yearFull timeAs the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. This role requires strong troubleshooting skills, experience supporting enterprise IT environments, and the ability to work effectively within classified and regulated operational environments.
Systems Administrator / IT Support Specialist Computer World Services CorpSystems Administrator / IT Support SpecialistFalls Church, VA$75,000–$85,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The resource will support daily operations, troubleshooting, installation, configuration, and maintenance of desktop hardware, software, peripherals, and related IT services.
NewDesktop Engineer Tier 1 Quadrant, Inc.Desktop Engineer Tier 1Bethesda, MDAssist with the installation and configuration of servers, routers, switches, Wi-Fi equipment, network security devices, access-control systems, and other IT infrastructure as required. Configure, install, troubleshoot, and support desktop and laptop computers, printers, peripherals, and related end-user hardware.
IT Help Desk Manager IntelliDyne Jobs for VeteransIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10–15 Tier 1 help desk agents in a fast-paced service delivery environment.
Onsite and Remote Desktop Support Opportunity Supporting TSA FOCUS Leidos Holdings IncOnsite and Remote Desktop Support Opportunity Supporting TSA FOCUSDCRemote$52,000–$94,000 / yearThe position performs troubleshooting, installation, configuration, replacement, validation, and maintenance of supported end-user and site equipment while coordinating activities through approved service management processes. Compensation for specific opportunities will be determined based on the position for which an individual is considered or hired and may vary based on factors including experience level, skills, certifications, education, security clearance requirements, work location, and other position-specific considerations.
NewVDH OHPAC Application Support/Technical Support Analyst 3 PeopleNTech LLCVDH OHPAC Application Support/Technical Support Analyst 3Alexandria, VAThis role plays avital role in supporting the successful implementation and sustainment phases of the VDH Electronic Health Record initiative and help ensures deployed EHR capabilities remain stable, fully operational, and effectively adopted by end-users through post-cutover health checks, issue tracking, and sustainment readiness planning. Monitors specific OHPAC functions and operational indicators to identify potential application or workflow issues, including areas such as user configuration, work queues, processing functions, interfaces, printing, document management, and other patient accounting-related activities, as applicable.
Journeyman IT Help Desk Specialist Bailey Information TechnologyJourneyman IT Help Desk SpecialistWashingtonInstall, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.
3592 - Data Center IT Infrastructure Technician NTT Global Data Centers3592 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
IT Service Desk Analyst 22nd Century Technologies, Inc.IT Service Desk AnalystBoulevard, MDThe technicians will be scheduled based on the call volume, vacation plans, and other MC requirements, so they must be flexible to work any shift or schedule, including weekends. 10) Experience with chat support and email support in addition to phone support is a plus.
System Administrator L2 UnisitySystem Administrator L2Annapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.