Sparks GroupService Desk Support Associate Sparks GroupService Desk Support AssociateMcLean, VAResponsibilities: Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
System OneDesktop Support System OneDesktop SupportMerrifield, VAExperience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Sparks GroupLevel 2 Desktop Engineer Sparks GroupLevel 2 Desktop EngineerWashington, DC$21–$28 / hourQualifications/Background Profile: Proven experience in a desktop support or IT helpdesk role, preferably at Level 2. Strong knowledge of Windows and macOS operating systems. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of desktop environments across the organization.
System OneSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
LeidosNewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325In this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
LeidosTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
Mitchell MartinIT Operator - Desktop Support Mitchell MartinIT Operator - Desktop SupportMerrifield, VA$25–$27.75 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Join our team as a Desktop Support IT Operator, where you'll be responsible for maintaining and troubleshooting IT systems in a dynamic environment.
JASINTTier 2 IT Support-Classroom Support JASINTTier 2 IT Support-Classroom SupportArlington, VA$65,000–$73,000 / yearJASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify. The person in this position will provide trouble shooting and assistance with classroom equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties.
Washington University in St LouisTechnical Support Specialist II - Elevated Support, WashU IT Washington University in St LouisTechnical Support Specialist II - Elevated Support, WashU ITWashingtonAttends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
Guidance ResidentialNewIT Support Coordinator (On-site) Guidance ResidentialIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
NTT DATA Group CorpIT Desktop Support Technician II NTT DATA Group CorpIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
Sierra Nevada CorpIT Support Technician II Sierra Nevada CorpIT Support Technician IIArlington, VAIMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
DanckerIT Support Technician DanckerIT Support TechnicianCapitol Heights, MDThe difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations. As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
Jasint Consulting And Technologies, LlcTier 2 IT Support-Classroom Support Jasint Consulting And Technologies, LlcTier 2 IT Support-Classroom SupportArlington, VA$65,000–$73,000 / yearWhat you will be doing: The person in this position will provide trouble shooting and assistance with classroom equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties. JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.
QTS Realty Trust LLCEnterprise IT Support Engineer I QTS Realty Trust LLCEnterprise IT Support Engineer IAshburn, VAOne or more years of experience & knowledge of Windows 10/11, MacOS, iOS/iPadOS, network connectivity, and support of peripheral devices (printers, scanners, etc.). The Enterprise IT Support Engineer I will be responsible for aiding where needed for common desktop support issues while performing with little supervision.
NTT DATA Services, LLCIT Desktop Support Technician II NTT DATA Services, LLCIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
ManTech International CorpEnterprise IT Support Technician ManTech International CorpEnterprise IT Support TechnicianMcLean, VAYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
ManTechDedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
ActioNet IncTier 2 - Mid-Level Desk Side Support - IT Specialist ActioNet IncTier 2 - Mid-Level Desk Side Support - IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Bell Partners IncIT Technician / Corporate Support Bell Partners IncIT Technician / Corporate SupportAlexandria, VASupport site connectivity and basic networking needs at corporate and community locations, including troubleshooting broadband circuits, LAN/Wi-Fi, and routing/firewall issues. Perform endpoint provisioning and lifecycle support (configure/deploy new computers, re-image/rebuild as required), ensuring devices meet Bell security and compliance baselines.
VINCOIT Field Support Technician VINCOIT Field Support TechnicianFairfax, VirginiaTechnical Skills: Strong knowledge of Windows, Active Directory, networking, and Office Suite (Word, Excel, Outlook). Flexibility: Willingness to work occasional evenings/weekends during peak periods (audits, emergencies, fiscal year-end).
Digital Realty TrustEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
LeidosIT Support Technician LeidosIT Support TechnicianWashington DC, District of ColumbiaThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. June 4, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
KBR IncIT Support Technician KBR IncIT Support TechnicianChantilly, VAKBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
Clifford Chance LLPIT Support Analyst Clifford Chance LLPIT Support AnalystWashington, DCRemote$85,000–$96,000 / yearThe ideal candidate will have a strong background in applications and device support, excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to delivering exceptional service in a dynamic, multilingual, and AI-enhanced environment. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
GRVTYIT Support Administrator GRVTYIT Support AdministratorMclean, VADevice Management: Oversee Intune device management, including configuration and deployment of laptops and peripherals for new hires. Technical Support: Provide comprehensive support for hardware and network issues, ranging from basic to advanced levels.
ComscoreIT Support Engineer ComscoreIT Support EngineerReston, VA$75,000–$85,000 / yearWith a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement.
BDANewGlobal IT Support Manager BDAGlobal IT Support ManagerWashingtonThe leader drives automation, predictive resolution, modern asset lifecycle management, and executive-level service excellence while aligning support strategy with BDA’s broader IT Operations & Infrastructure roadmap. IT leader with exceptional problem-solving and troubleshooting expertise, providing strategic guidance, technical know-how and hands-on leadership, and hands-on leadership to the IT Support team.
Goodwill of Greater Washington.IT Support Specialist Goodwill of Greater Washington.IT Support SpecialistWashington, DCResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
Asbury Automotive Group IncNewIT Support Tier 1 Asbury Automotive Group IncIT Support Tier 1Woodbridge, VAUnderstand Network Monitoring Alerts in order to appropriately escalate High Priority network alerts to on-call IT Tier 2. Able to use PING or TRACERT to troubleshoot and determine if a reported Incident is network or end point related. Asbury Automotive Group (NYSE:ABG), a Fortune 500 automotive retailer with about 80 retail locations and 103 franchises is currently seeking an IT Tier 1 Support Technician for Koons in Woodbridge Virginia.
BDR Solutions LLCIT Support - Deskside Tier 2 BDR Solutions LLCIT Support - Deskside Tier 2Washington, DCInstall, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients, etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multi-task.
Leidos Holdings IncIT Support Technician Leidos Holdings IncIT Support TechnicianWashington, DC$45,500–$82,250 / yearThe IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. Location: On-site at SEC-assigned worksite(s) for job code TEC2202S4, including SEC Headquarters in Washington, DC; support to SEC regional offices may be required per contract direction.
U.S. NavyNewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Hyattsville, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support) AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support)Washington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
TSTCPart-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, VirginiaAdditionally, the candidate needs to be able to communicate clearly with end users of all technical levels and is genuinely motivated to grow their career in IT.This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month. TSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies.
Cuisine Solutions, Inc.IT User Support Specialist Tier I Cuisine Solutions, Inc.IT User Support Specialist Tier ISterling, VATroubleshoot and diagnose basic software and hardware issues, guiding users through step-by-step solutions. SUMMARY: The User Support Specialist 1 provides technical support to staff throughout the organization.
IBSS CorporationIT Support Specialist IBSS CorporationIT Support SpecialistSilver Spring, MD$86,000–$93,000 / yearIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. This is primarily an onsite position in Silver Spring, MD; while some telework may be permitted, the majority of tasks require a physical presence to address hardware and provide hands-on user support.
Baltimore Aircoil Company, Inc.Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
GoIntellects2Yrs IT Customer Support - Onsite GoIntellects2Yrs IT Customer Support - OnsiteWashington, District of ColumbiaFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
LatitudeIT Support Specialist (Secret Cleared) LatitudeIT Support Specialist (Secret Cleared)Joint Base Andrews, Maryland$70,000–$83,000 / yearThis role will provide technical support to end users, troubleshoot hardware and software issues, and ensure reliable system and network performance across the organization. Support basic networking functions, including IP configuration, connectivity troubleshooting, and network device support.
C3ELNewIT Support Specialist - Senior C3ELIT Support Specialist - SeniorWashingtonSkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
Edison Electric InstituteSpecialist, IT Technical Support Edison Electric InstituteSpecialist, IT Technical SupportWashington, DC$70,000–$100,000 / yearAs a key member of EEI’s Information Technology department, the Specialist, IT Technical Support, provides hands-on technical support for staff, works closely with EEI’s third-party vendors to address technology issues, and maintains the cores system in an advanced trade-association environment. Other important responsibilities of the Specialist, IT Technical Support, include: Technical User SupportDeliver onsite support to EEI staff and troubleshoot technical issues via internal tickets and Customer Care channels.
M.C. Dean IncIT Support Specialist III M.C. Dean IncIT Support Specialist IIITysons, VAResponsibilities: As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of M.C. Dean staff by performing a variety of technical tasks including, but not limited to the following: PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune). Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.
State of MarylandTier 1 Helpdesk Support (IT Functional Analyst II) State of MarylandTier 1 Helpdesk Support (IT Functional Analyst II)Baltimore City, MDNotes: Candidates may substitute the possession of an Bachelorâs degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience. Candidates may substitute the possession of an Associateâs degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
M.C. Dean IncIT Support Specialist II M.C. Dean IncIT Support Specialist IITysons, VATroubleshooting (both on site and remotely via BeyondTrust/email/phone/MS teams) basic hardware, software compatibility issues, and network connectivity issues, and Microsoft 365 and related application issues; escalating complex problems to senior staff, coordinating OEM repairs. Provisioning user accounts, group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools.
Goldbelt IncorporatedIT Tier 2 Support Technician (DLI-W) Goldbelt IncorporatedIT Tier 2 Support Technician (DLI-W)Arlington, VA$65,029.12–$73,157.76 / yearEssential Job Functions: Monitors conventional & web applications; assesses knowledge management needs; identifies & obtains required resources; provides oversight, planning coordination w/ Garrison IT requirements; initiates & forwards Requests for Services to the NEC; acts as liaison to the NEC for repair of IT equipment; monitors all common-user C4/IT baseline services; coordinates backup & archive services. The IMO representative assists commander/ director/chief in effectively managing the organization's IM/IT processes & resources that enable the organization's business & mission processes.