Harrisburg It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Harrisburg, Pennsylvania
The historic city of Harrisburg has been Pennsylvania's state capital since 1812. Magnificently situated on the Susquehanna River and set against the Blue Ridge mountains, Harrisburg offers a combination of urban sophistication with natural beauty and small-town charm. The city is one of the best places to live in Pennsylvania because of its affordable housing market, strong economy, and high quality of life. It's no surprise that people come here looking for Harrisburg jobs.
Having played a significant role in the American Civil War and the Industrial revolution, you'll find plenty of historical attractions in Harrisburg. Visit the neoclassical Pennsylvania State Capitol building, the National Civil War Museum, or the Fort Hunter Mansion to learn about the city's rich history. Take a trip to the State Museum of Pennsylvania to see some of the state's most fascinating discoveries in paleontology and archaeology, including the restored 12,000-year-old mastodon skeleton unearthed in the nearby Marshalls Creek.
You'll find lots to do in and around Harrisburg if you love the outdoors. The Pride of the Susquehanna Riverboat Cruise is one of the only paddle-wheel riverboats still in operation in the U.S. and offers incredible views of the city. Within easy driving distance of Harrisburg, you can also visit the Gettysburg National Military Park, Hershey Park, and Amish Country.
Furthermore, the overall cost of living in Harrisburg is significantly lower than the U.S. average. You can also find plenty of job opportunities in nearby Allentown, York, and Lancaster.
Update Your Harrisburg It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Harrisburg, Pennsylvania?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Harrisburg, Pennsylvania, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Harrisburg is $51,267 per year, which is 6% higher than the national average.
Find Your Next Harrisburg It Support Specialist Job. Monster Can Help Get You Started
Are you prepared for a career in IT support specialist? If so, set up your profile on Monster for free and begin clicking on those IT support specialist jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Harrisburg, how to nail your job interview, and more.