NewHelpdesk Shift Supervisor (Annapolis Junction, MD) Maximus IncHelpdesk Shift Supervisor (Annapolis Junction, MD)Annapolis Junction, MDMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing)Arlington, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
NetOps System Administrator Shift Lead Raydon CorpNetOps System Administrator Shift LeadFort Meade, MD$125,000–$140,000 / yearThe Network Operations (NetOps) Shift Lead will lead shift personnel in supporting the daily operations, performance, and availability of network infrastructure and services. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains.
Help Desk Specialist - Level 0 Stratum NetworksHelp Desk Specialist - Level 0Annapolis Junction, MarylandWork with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users • Provide health and status monitoring, and taking appropriate measures when a service outage occurs. • Document all communications in a ServiceNow ticket system, escalate tickets as needed • Provide basic instructions on how to use services to both external and internal customers • Troubleshoot customer accounts and users’ ability to logon to the collaboration environment IMPORTANT: DoD 8570 Compliance with IAT level 1 is required.
Sr. Information Systems Security Officer (ISSO) Power3 SolutionsSr. Information Systems Security Officer (ISSO)Laurel, MarylandWe provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Experience is to include at least two (2) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques/tools.
Stationary Operations Engineer-3rd Shift Lead- Washington, D.C. M.C. Dean, IncStationary Operations Engineer-3rd Shift Lead- Washington, D.C.District of Columbia, Washington, DC$60.15–$75.19 / hourFull timeApplicants selected for this position shall possess demonstrated experience in the operation, monitoring, maintenance, and troubleshooting of central utility plant and institutional mechanical systems supporting mission critical, government, commercial high-rise, healthcare, laboratory, industrial, campus, or other complex facilities environments. Prioritize, assign, monitor, and adjust technician activities based on safety, operational impact, workload, and demonstrated competency while ensuring employees are appropriately qualified, supervised, and supported to successfully perform assigned duties.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
System Administrator 2 | TS/SCI w/ poly Security Clearance Tulzi TechnologiesSystem Administrator 2 | TS/SCI w/ poly Security ClearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. -Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
NewInformation Systems Security Engineer 2 Axiom ConsultantsInformation Systems Security Engineer 2Linthicum Heights, MDFull timeThe ideal candidate will possess deep expertise in cybersecurity engineering, Risk Management Framework (RMF), and secure system design within high-security environments. Position OverviewWe are seeking a highly experienced Information Systems Security Engineer (ISSE) Level 2 to support mission-critical national security programs.
NewSystem Administrator 2 Columbia Technology PartnersSystem Administrator 2Annapolis Junction, MD$7,000–$20,000 / yearFull timeWith a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Qualifications: Bachelor's degree in a technical discipline with 10+ years of Systems Administration experience supporting programs or environments of similar scope and complexity; five (5) additional years of relevant experience may be substituted for a degree.
ISSO 2 - Information Systems Security Officer InisCore TechnologiesISSO 2 - Information Systems Security OfficerAnnapolis Junction, MarylandExperience in at least two of the following areas is required: knowledge of current security tools, hardware/software security implementation; communication protocols; or encryption tools and techniques. Provide support to the Information System Security Manager (ISSM) for maintaining the appropriate operational Cybersecurity posture for a system, program, or enclave .
System Administrator Level 2 TAP EngineeringSystem Administrator Level 2Hanover, MD$100,000–$120,000 / yearThe System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance.
Systems Administrator 2 - Windows & UNIX Mission Operations Navius TechnologiesSystems Administrator 2 - Windows & UNIX Mission OperationsAnnapolis Junction, MarylandThe ideal candidate will bring strong technical troubleshooting skills, deep experience with UNIX and Windows operating systems, and a proactive approach to optimizing system performance and reliability. About the Role Navius Technologies is seeking an experienced Systems Administrator 2 to provide Tier I and Tier II IT support in a fast-paced, mission-focused environment.
Tier 2 Desk Side Support Specialist Ignite ITTier 2 Desk Side Support SpecialistWashington, DCThis role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues. Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.
Help Desk Technician Tier III - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician Tier III - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. . Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone. .
NewTier 2 Service Desk Analyst Chenega CorporationTier 2 Service Desk AnalystArlington, VAThis role ensures minimal disruption to mission operations by restoring services quickly, supporting end users across multiple networks, and contributing to continuous service improvement initiatives. The Help Desk Analyst will be responsible for handling escalated issues, troubleshooting complex technical problems, supporting system maintenance, and ensuring compliance with federal security and service delivery requirements.
Systems Administrator 2 (NWG - 022) SageCor SolutionsSystems Administrator 2 (NWG - 022)Annapolis Junction, MarylandServing Maryland and the Greater Washington D.C. area, SageCor Solutions (SageCor) is a growing company bringing complete engineering services and true full lifecycle System Engineering services to areas requiring (or desiring) nationally-recognized expertise in high performance computing, large data analytics and cutting edge information technologies. Provide support for implementation, troubleshooting and maintenance of IT systems 2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 3. Manage the daily activities of configuration and operation of IT systems 4. Provide assistance to users in accessing and using IT systems 5.
Systems Administrator 2 Nightwing Intelligence SolutionsSystems Administrator 2Annapolis Junction, Maryland$122,000–$253,000 / yearConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Administrator Level 2 GrvtySystems Administrator Level 2MarylandThese capabilities include: Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Information Systems Security Officer Peraton IncInformation Systems Security OfficerLinthicum, MD$112,000–$179,000 / yearWorking understanding of network technology (includes knowledge of network protocols, TCP/IP), operating systems as well as the necessary security protocols, system details (Architecture, data flow, security cat, requirements, configuration management process/procedures, and user profile) firewalls, rules and configurations, intrusion detection tools and prevention systems, encryption techniques, Windows, Unix, and Linux) operating systems, along with other applications such as databases and web servers. The successful candidate will be responsible for ensuring the implementation and maintenance of security controls in accordance with RMF v5, managing ATO packages, drafting security documentation including Operating Procedures, Cybersecurity Strategy (CSS), System Security Plans (SSP) ATO packages as well as System Security and Privacy Plan (SSPP) in accordance with DoD policies, Department of Airforce (DAF) regulations and our Federal Government customer''s guidance.