Prepare the annual training schedule, including course methodology, logistics, and required resources, as well as ensuring clear and effective communication of the delivery schedule with managers and participants; Generate and monitor training area indicators, such as number of people trained, participation rate, training effectiveness rate, NPS, investment in training and per capita investment, training hours, among others, as well as critically analyze them and propose solutions that support people and business development, aligned with the company's needs and strategy. Analyze and ensure that training requests comply with the minimum requirements of the T&D Policy, securing all infrastructure needed for them to take place, as well as analyzing, negotiating with, and hiring suppliers and partners to ensure quality training delivery; Ensure that T&D digital tools are functional for the territory, conducting ongoing testing and proposing improvements; Support leadership development programs and talent initiatives sponsored by the Global Talent Management COE, ensuring effective delivery and adoption across North America.