With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Bachelors Degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 15+ years system development, network operations, software support, IT, consulting, or technical troubleshooting experience OR equivalent experience.