149 Results for

Product Support Jobs in Cleveland, OH

Jobs

Twinsburg, OH30+ days ago

$70,000–$85,000 Per Year
Full-time
Employee

A NEO elevator company is seeking to add a Technical Support Manager to their team. Website: www.integrityjobs.com (To view all of our open positions please visit our website).

New!

Strongsville, OH1 day ago

This role will partner with business stakeholders, architecture, engineering, security, data, and operations teams to help define use cases, support roadmap execution, manage backlogs, and contribute to the adoption of AI capabilities that deliver measurable business value. We are seeking a Junior Product Owner to support product planning, prioritization, and delivery coordination for enterprise AI capabilities across Microsoft 365, Copilot, Copilot Studio, connectors, and governed business automation.

New!

Strongsville, OH3 days ago

Beachwood, OH20 days ago

$85,000–$100,000 Per Year
Full-time

The organization provides integrated manufacturing solutions including product design, material development, compounding, molding, finishing, and quality testing, supporting customers with innovative, high-performance products and value-added engineering services. This role requires strong technical expertise, project management, and leadership skills to guide cross-functional teams through all phases of product design, development, and analysis with regular visibility to senior leadership.

Beachwood, OH13 days ago

$85,000–$100,000 Per Year
Full-time

New!

Beachwood, OH6 days ago

$85,000–$100,000 Per Year
Full-time

Cleveland, OH30+ days ago

$57,900–$81,165 Per Year

This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences.

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

Mentor, OH30+ days ago

$65,000–$80,000 Per Year

In addition, you will be knowledgeable in hospital IT environments, deep understanding of IT Network setup and configuration, troubleshooting connectivity issues between Hospital Network and Services hosted on STERIS Cloud and integration of STERIS Equipment and Services hosted on STERIS Cloud c. Troubleshoot STERIS products, document all critical failures in real time, independently develop solutions and initiate corrective action for high level issues while working directly working with field technicians, sales associates and/or customers to prevent future issues.

OH29 days ago

p>As a Product Support Specialist, you will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and worldwide, focusing on the Utility Fiber market.

Ability to effectively communicate in both verbal and written situations involving customers, internal personnel, and field sales service representatives.

Cleveland, OH30+ days ago

$57,900–$81,165 Per Year

p>Lead triage discussions with Product and Engineering to prioritize customer-impacting issues, drive root cause analysis, and ensure timely resolution aligned with roadmap priorities and SLA commitments while communicating updates to customers and internal stakeholders.

Reproduce issues, collect logs and screenshots, document steps to reproduce, classify severity and impact, and work with Product and Engineering teams to escalate defects, track the bug lifecycle, and validate fixes.

Cleveland, OH30 days ago

$45,000–$81,000 Per Year

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Mayfield Heights, OH24 days ago

Remote

Manage customer interactions including setting expectations with customers before concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, implementing the Knowledge-Centered Support (KCS) process and following up with customer(s) promptly. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Lakewood, OH9 days ago

Remote

li>Strong knowledge of the some or all the following financial products is preferred:

Mortgage, Retail & SMB Deposits (checking, savings, CD),

Retail & SMB Card (debit, credit),

Retail Lending (marine loans, auto loans, personal, HELOC),

SMB & Commercial Lending (loans, lines, real estate). Performs deep-dive diagnostics and works directly with vendor technical support teams to resolve systemic or critical user-impacting issues.

New!

Cleveland, OH4 days ago

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.

JOB SUMMARY:

Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.

Elyria, OH13 days ago

Position is also required to perform a variety of product support duties of basic and/or moderate scope while following and assisting in the development of procedures and processes in one or more of the following functions per B00284 (Logistics Receiving, Stockroom and Shipping): stockroom, raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc. With guidance in a team environment, responsible for Stock Room functions including maintaining a cycle-counting program that validates our inventory counts for accounting and production purposes.

North Olmsted, OH30+ days ago

Product Support Associates are the hands-on heroes behind the scenes, making sure our customers receive the outstanding Bob's experience from the moment they walk in the door to the moment their furniture goes home. As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

Elyria, OH16 days ago

Position is also required to perform a variety of product support duties of basic and/or moderate scope while following and assisting in the development of procedures and processes in one or more of the following functions per B00284 (Logistics - Receiving, Stockroom and Shipping): stockroom, raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc. With guidance in a team environment, responsible for Stock Room functions including maintaining a cycle-counting program that validates our inventory counts for accounting and production purposes.

Mayfield Heights, OH30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

Our Retail Warehouse- Product Support Associates are essential team members at Bobs Discount Furniture, playing a critical role in the back-end operations that make our stores shine.

Twinsburg, OH8 days ago

Summary We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Manager to provide information about customer problems/complaints and long-term requirements. Review all manufacturer service bulletins and product improvement and discuss with Manager(s) With manager’s guidance, provide the customer with technical, pricing, and available information relative to improvements.

Elyria, OH16 days ago

Stockroom and Cycle Counting · Maintain a cycle counting program by counting inventory · Reconciling inventory counts within our electronic system · Identify and resolve all inventory issues · Receive material, check and identify parts by type or part number · Prepare parts for storage and place stock in proper location as directed. Position is also required to perform a variety of product support duties of basic and/or moderate scope while following and assisting in the development of procedures and processes in one or more of the following functions per B00284 (Logistics - Receiving, Stockroom and Shipping): stockroom, raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc.

Elyria, OH16 days ago

Cleveland, OH30+ days ago

p>Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products.

With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners.

OH23 days ago

$54,000–$80,000 Per Year

p>Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

Akron, Ohio30+ days ago

This role is responsible for increasing market share, supporting sales teams, driving product adoption, and managing pricing programs to maximize profitability and customer satisfaction.

Famous Supply is seeking a driven and knowledgeable Water Heaters Product Specialist to support and grow our water heater category across our core footprint.

Hudson, OH30+ days ago

Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

Success means building strong customer partnerships, consistently exceeding sales targets, maintaining accurate CRM data, and collaborating cross-functionally to drive customer satisfaction and business growth.

Cleveland, OH30+ days ago

$60,000–$110,500 Per Year

Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people are able to effectively serve clients every day. Core responsibilities for the role include: Provide functional support for multiple QRM products by managing the product/process related queries coming in from PPMD-level audience as well as QRM Risk Managers (RMs) in the common mailboxes.

OH30+ days ago

p>Prepare detailed project estimates for automation and controls systems Review drawings, electrical schematics, P&IDs, and project specifications Collaborate with Engineering to confirm system architecture, programming scope, and commissioning requirements Coordinate vendor and subcontractor pricing Conduct margin analysis, risk assessments, and contingency planning Develop formal proposals including scope of work, assumptions, exclusions, timelines, and commercial terms Track revisions and maintain documentation in CRM/ERP systems Support Sales during technical discussions and customer meetings Participate in project turnover meetings to ensure smooth transition to Project Management Support Product Management initiatives related to automation and controls offerings.

Strong knowledge of industrial automation and control systems Advanced proficiency in Microsoft Excel, including formulas, cost modeling, and scenario analysis Ability to perform cost modeling, margin analysis, and identify financial impacts Ability to identify scope gaps and assess technical risk in project bids Strong organizational and time management skills with the ability to manage multiple concurrent bids Clear and effective technical writing skills for proposal development Ability to effectively collaborate with cross-functional teams, including Sales, Engineering, and Operations, to support successful project outcomes.

Solon, OH30+ days ago

Collaborate and influence internal and external project teams (Teams are made up of R&D, Product Developers, Project Managers, Quality, Regulatory, Engineering, Packaging, Factories, Marketing, Co-Manufacturing, Purchasing, and Supply Chain, etc.) to develop, industrialize, and launch Innovation and Renovation projects. POSITION SUMMARY: Does working in product development to enable business goals while leveraging your experience to solve problems, propose optimization solutions, and create new and robust products sound interesting and engaging to you?

Akron, OH19 days ago

p>The Finished Product Specialist is responsible for inspecting, testing, and verifying finished products to ensure they meet established quality, safety, and customer specifications. The position focuses on finished product evaluation, documentation, inventory disposition, and adherence to quality control procedures to maintain product integrity and customer satisfaction.

Fairlawn, OH30+ days ago

p>The position is responsible for the industrialization of products across multiple hydraulic hose plants within IAM, directly influencing the successful execution, industrialization, and continuous improvement of products representing approximately €300 M in annual revenue. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry.

New!

Solon, OH2 days ago

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings.

OH16 days ago

$78,400–$133,400 Per Year

li>

Participate in the implementation of strategies developed by North American Plasma Sales and Marketing to ensure successful product utilization and drive increased revenue to achieve sales results.

Pay Transparency:

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles.

Cleveland, OH30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

ROCKY RIVER, Ohio25 days ago

div>

Partner with Marketing, Sales, and IT teams to validate product data .

Help finalize a scalable data entry framework for future product setup .

Cleveland, OH30+ days ago

$105,400–$207,800 Per Year

Senior Consultant level responsibilities include but are not limited to: Synthesize overall technology/software strategy by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements such as business case, pricing, or complex financial and technical analysis, and interpreting and reporting on outputs. Qualifications: Required: 4+ years of software / technology experience in the majority of the following areas: IT organization, IT processes, applications (custom-developed and off-the-shelf), infrastructure, cloud technology, and cyber-security; with a keen understanding of how technology enables business strategy.

Durham, OH30+ days ago

Remote

$75,000–$96,000 Per Year

Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests; coding and delivering complex custom queries and reports, creating software applications to improve and/or automate technical tasks; assisting software development staff in testing new versions of the software; and providing in-depth analysis of issues and error reports for development staff. The Tier 3 Specialist also provides advanced implementation support and remote installation and upgrading of STERIS software, and is expected to be fluent in all software products and interfaces, with ability to manage the projects without assistance, and support Tier 1 and Tier 2 when needed.

OH30+ days ago

$80,800–$121,200 Per Year

p>Job Description:

Objective of role:

The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters.

Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.

Cleveland, OH30+ days ago

$58,500–$85,000 Per Year

Collaborate on strategies to advance Amtrust's value proposition in target industries, including providing content for marketing materials in partnership with Marketing and Product Strategy to advance brand presence and industry specialization, where appropriate. Key focus areas include cross‑sell opportunities, system navigation, AmTrust capabilities, pipeline quality, LOB‑specific appetite guidance, and digital training resources.

Twinsburg, OH30 days ago

$70,000–$85,000 Per Year

A NEO elevator company is seeking to add a Technical Support Manager to their team. Website: www.integrityjobs.com (To view all of our open positions please visit our website).

New!

Solon, OH4 days ago

A successful Aclara Technical Support Engineering Coordinator (TSEC) develops and maintains a deep understanding of the capabilities and operation of Aclara proprietary products to resolve customer issues or escalates to other internal groups. The primary performance indicator is meeting customer service-level agreements by communicating with Aclara customers on their support cases opened via multiple communication channels (including customer portal, phone, and e-mail).

OH30+ days ago

p>In this multifunctional role, the ideal candidate will possess a strong background in problem-solving as well as a good combination of office and mechanical testing skills. Students must be able to work 40 hours per week during the Fall 2026 or Fall 2026 & Spring 2027 semesters.

Cleveland, OH30+ days ago

This role focuses on formulation development, dispersion chemistry, product optimization, and technical strategy supporting advanced non-tire rubber applications. MW Talent is partnering with a leading manufacturing company to identify a Senior Product Development Chemist to support innovation within the rubber chemical dispersions segment.

Kent, OH30+ days ago

p>Analyze, resolve, and assist clients to manage their resources and assets using custom developed proprietary software programs in a timely and accurate fashion, and provide end user training where required. This includes utilizing the tools, services and solutions needed to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely.

Mayfield Heights, OH30+ days ago

Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. In this role, you combine people leadership, technical leadership, and delivery accountability to ensure products are secure, compliant, and built with security‑by‑design principles.

OH30+ days ago

Remote

$88,600–$115,200 Per Year

Operating as a national team, Product Consultants support strategic opportunities nationwide to deepen discovery, tailor solutions, and deliver compelling presentations that differentiate Cengage in competitive environments.

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready.

OH11 days ago

$130,300–$162,900 Per Year

p>As a condition of employment, all Federal Reserve Bank of Boston employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning financial interests - such as stocks or bonds - from banks, savings associations, and systemically important financial institutions or their affiliates, such as bank holding companies or savings and loan holding companies.

The Financial Support Office (FSO) is the Federal Reserve System''s trusted partner for financial advice and innovation, serving as a 150-member team that empowers System leaders with real-time data, strategic insights, and industry expertise to enable financially informed decisions.

Akron, OH30+ days ago

$70,000–$80,000 Per Year

You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.

OH30+ days ago

p>Bachelor's degree 1-2 years of field sales experience Exceptional organizational, communication, and negotiation skills Self-motivated, professional, and goal-oriented with a positive attitude Proven ability to work independently while collaborating across teams Ability to work in hospital surgical operating rooms and clinical environments, including presence during live surgical procedures. Working closely with a mentor Product Sales Executive, the PSA gains hands‑on exposure to the full sales lifecycle while learning how to identify customer needs, support the development of appropriate clinical and financial solutions, and build relationships with key clinical and administrative decision‑makers.

Streetsboro, OH30+ days ago

This role requires additional training and knowledge, which will be acquired through ongoing involvement in engineering projects, technical publication revisions, equipment service training, product training, manufacturing cell training, peer to-peer shadowing, and completing customer field service calls with our Technical Service Representatives. High proficiency in Microsoft Windows products (Word, Excel, PowerPoint, Teams), FSM/CRM systems (Salesforce ServiceMax a plus), ERP systems (SAP and Visual knowledge preferred), call center software (Cisco Finesse preferred), and remote monitoring software.

Cleveland, OH19 days ago
Remote
p>Serve as the front-line sales representative responsible for driving revenue growth by identifying, developing, and converting business opportunities across a diverse customer base. Provide competitive market intelligence, monitor industry trends, and contribute demand forecasts to support the Sales, Inventory and Operations Planning (SIOP) process.

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Product Support Jobs in Cleveland, OH

Technical Support Manager Integrity Technical Services

Junior Product Owner 2-5 Years System One

Product Owner I System One

Product Engineer | Molding Manufacturing Michael Page USA

Product Engineer | Thermoplastics Michael Page USA

Product Engineer | Plastic Injection Molding Michael Page USA

Product Support Specialist Brookfield Residential Properties ULC

Product Support Specialist II - Equipment oftware Steris Plc

Product Support Specialist - Utility Fiber Preformed Line Products Co

Product Financial Support Specialist Brookfield Residential Properties ULC

Operations Product Support Specialist The PNC Financial Services Group Inc

Medium Voltage Products Specialist, Remote Support Rockwell Automation Inc

AlloBaas - Digital Banking Product Support Analyst 1 First Federal Savings and Loan Association of Lakewood

Product Support Advisor - Produce Sysco Corp

Product Support Coordinator B NR Consulting LLC

Retail Outlet Warehouse - Product Support Associate Bob's Discount Furniture Inc

Product Support Coordinator B Belcan LLC

Warehouse Associate - Product Support Bob's Discount Furniture Inc

Product Support Rep Rudd Equipment Company

Product Support Coordinator B The Kemtah Group, Inc.

Product Support Coordinator B Belcan

Technical Support Specialist The Euclid Chemical Co

Technical Support Specialist - Evening Relativity ODA LLC

Water Heaters Product Specialist Famous Supply

Imaging Product Specialist PARTSSOURCE, INC.

QRM Product Specialist Consultant - C_MAT Deloitte Touche Tohmatsu Ltd

Quoting & Product Specialist AdeptAg

Product Development Specialist Nestle SA

Finished Product Specialist Talnt

Senior Product Industrialization Engineer - Hydraulic Hose Continental AG

Product Marketing Data Specialist Doherty Staffing Solutions

Senior Product Application Specialist Haemonetics Corp

Jira and Jama Product Delivery Specialist Maximus

Product Engineer (Fastener/Data Cleanup Project) Earnest Machine

M&A Product Tech Diligence, Senior Consultant Deloitte Touche Tohmatsu Ltd

Customer Technical Support Specialist III (Eastern US) Steris Plc

Dillon Product Manager Illinois Tool Works Inc

Product Specialist II Amtrust Financial Services Inc

Technical Support Manager ITS

Technical Support Engineering Coordinator - St. Louis MO or Solon OH Hubbell Inc

Product Engineering Co-Op (Fall 2026/Spring 2027) Parker Hannifin Corp

Senior Product Development Chemist - Rubber Chemical Dispersions MW Talent

IT-&-Software-Support-Specialist The Davey Tree Expert Co

Engineering Team Lead - Product Security Rockwell Automation Inc

HED Product Solutions Consultant (Remote) Cengage Learning Inc

Product Specialist The Federal Reserve System

Customer Support Specialist- Bioinformatics Revvity Inc

Product Sales Associate - Surgical Imaging Delta Medical Systems Inc

Packaging Machinery Technical Support Representative (Streetsboro, OH, US, 44241) Sealed Air Corp

Product Leader - Fall Protection Protective Industrial Products Inc

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