Essential Functions: Provide advanced technical support, field service, installation, troubleshooting, repair, and maintenance for classroom, meeting, and event technology; Support AV control and switching equipment, projection systems, displays, PC/Mac hardware and software, unified communications, lecture capture, video streaming, webcasting, digital signage, LMS platforms, and video production equipment. Overview: Serve on multiple service, platform, or project teams in a variety of roles such as Subject Matter Expert or Technical Lead, in support of established and emerging educational technology systems and services.