Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA$18.20–$26 / hourj- Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3- Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
NewCustomer Rep Operator Communications Center Brigham and Women's HospitalCustomer Rep Operator Communications CenterBoston, MA$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees.
Customer Service Call Center Managers Ultimate Staffing ServicesCustomer Service Call Center ManagersManchester, New Hampshire$75,000–$100,000This is an excellent opportunity for customer service leaders who are looking to advance their careers with growing organizations that value operational excellence, employee development, and exceptional customer experiences. The ideal candidate will have a strong background leading customer service and contact center teams, overseeing daily operations, driving performance metrics, and fostering a positive, customer-focused culture.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestWellesley, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service call center Ultimate Staffing ServicesDirector, Customer Service call centerWest Newton, Massachusetts$100,000–$120,000This role oversees customer service representatives and dispatch coordinators responsible for handling inbound service calls, creating work orders (technician visits), and managing customer communications. The Director will drive call center performance, reduce downtime through effective triage and dispatch, improve first-contact resolution, and ensure a professional, consistent experience for property managers, property residents, and commercial clients.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Customer Service Rep II East Boston Neighborhood Health Center CorporationCustomer Service Rep IIRevere, MassachusettsAs a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Customer Service Representative Cooling Unlimited, Inc.Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
NewCustomer Service Staff PermCustomer ServiceHudson, NH$23–$26 / hourThe Customer Service Representative employs extensive skills and experience to bolster company position as the global leader in thermal imaging solutions through customer engagement, coordination and administration leading to the delivery of post-sales products and services for a range of thermal imaging and test & measurement products. Primary Duties & Responsibilities: Leverages knowledge and experience in the administration of all phases of the return material authorization (RMA) process for internal and external customers across multiple product lines via voice, email, the service portal and Oracle case management system.
Customer Service Lead AmeriVetCustomer Service LeadSharon, MassachusettsAs both a Client Service Representative and Supervisor, you will serve as the first and last point of contact for our clients while guiding and supporting the reception team to ensure outstanding client and patient experiences. Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team?
Customer Service Support Associate - Bob Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob SquadDedham, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
NewRemote Medical Customer Service Agent Transworld Systems Inc.Remote Medical Customer Service AgentAndover, MARemote$15–$16 / hourUpdating/ requesting Dr appointments via EPIC client system, including but not limited to: Mammo; Colon; A1C; Neuropathy; WCC; Annual Wellness; Basic Metabolic; Panel; Dexa Bone Density; Hospital TCM; Fit Kit; Cologuard; Eye exam. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
NewCustomer Service Representative AmeriVetCustomer Service RepresentativeMedway, MassachusettsPerforms end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner. Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills.
Customer Service Representative MidasCustomer Service RepresentativeMalden, Massachusetts$18–$20 / hourWhether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
Customer Service Representative Schweitzer Engineering LabsCustomer Service RepresentativeNashua, NH$26.75–$32 / hourWe recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. As a Customer Service Representative, a typical day might include the following: Provide world-class customer care to both internal and external customers.
Front Desk Sales / Customer Service Elements MassageFront Desk Sales / Customer ServiceHanover, Massachusetts$17–$18 / hourThe right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients. Prior retail sales experience preferred, selling memberships or services in‐person to potential clients.
Customer Support & Social Engagement Specialist 143 Studios LLCCustomer Support & Social Engagement SpecialistBoston, MAThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
NewCustomer Service Team Leader ZopaCustomer Service Team LeaderManchester, NHBecause customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.
Patient Care Representative - Phone Center MFM HealthPatient Care Representative - Phone CenterMiddleton, MA$19–$22 / hourWe pride ourselves on ourcommitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-sitespecialty teams and ancillary services. Patient Care Representative - Phone Center MFM Health is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Call Center.
New****Contact Center Representative – Customer Service & Sales Careforth****Contact Center Representative – Customer Service & SalesBoston, MassachusettsRemote$16.69–$22.51 / hourFull timeThrough a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. Join Our Award Winning Team: Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer.