Required Skills and Abilities to: Conduct basic research studies and prepare supporting reports and documents; learn methods and techniques used to analyze business processes; learn principles of budget preparation; learn methods and techniques used in coordinating training programs; prepare a variety of administrative and financial reports; perform a variety of administrative support duties within an assigned area; understand and follow verbal and written instructions; communicate clearly and concisely, both verbally and in writing; operate office equipment including computers and supporting word processing and spreadsheet applications; establish and maintain collaborative working relationships with all levels within the organization, other agencies, regulatory agencies, special interest groups and the public. Work Environment: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.