Convergys Company Overview
As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies.
Every day our 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agents, technology, and analytics. Our actionable insight stems from handling billions of customer interactions annually for our clients. Among Fortune 500 companies, over half of the top 50 are clients that trust their most important relationships to Convergys. Visit www.convergys.com for more information.
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Job Title: Temporary Recruiter Job Description The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. Essential Functions/Core Responsibilities • Responsible for assisti
Job Title: Customer Service Advocate - Healthcare Insurance Job Description Requires both customer service and sales skills, and typically involves consultative sales, and lead creation. May require both inbound and outbound call work, or inbound calls combined with an outbound follow-up or confirmation call. May also involve both e-care (email and chat) and voice support. Essential Functions/Core
Job Title: Sr Analyst Compensation Job Description The Sr Analyst Compensation is responsible for supporting Convergys' Total Rewards strategy by designing, evaluating, analyzing, implementing, and administering compensation programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees. Essential Functions/Core Responsibilities • Analyze, d
Job Title: Trainer Job Description The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Convergys in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program
Job Title: Senior Director Audit Job Description The Senior Director Internal Audit is responsible for the overall policy, direction, administration and coordination of the global internal audit and client audit function within Convergys. This position reports functionally to the Audit Committee of the Company’s Board of Directors, and administratively to the CFO. The Senior Director Internal Audi