In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Whether you're helping a family navigate the Medicaid application process, monitoring pending accounts, following up on outstanding balances, or ensuring the facility's financial records are accurate, your work directly contributes to a well-run community and a positive experience for residents and their families.