You should be someone who already speaks the language of the ServiceNow ecosystem - you know the difference between an ITSM buyer and an HRSD buyer, you understand how partners and resellers fit into ServiceNow's go-to-market, and you can coach a Sales members to have credible, informed conversations with IT, HR, security, and customer service stakeholders from the first outreach. Direct experience selling into, or supporting sales for, the ServiceNow ecosystem as a ServiceNow partner, reseller, ISV, or at ServiceNow itself with working fluency in ServiceNow terminology, buyer personas, and platform modules (ITSM, CSM, HRSD, SecOps, FSM).