Responsibilities: Maintenance, handle light maintenance requests for the office (tightening a loose leg, repairing/replacing a chair arm or caster, plunging a toilet, turning off the water from a leak etc), inspect/review concerns, attempt to resolve/fix/repair, if possible, if not fwd request to LL/Fac Maint to further request for tech/vendor, coordinate vendor arrival & onsite visit, f/u & monitor until issue is resolved & update the tracking log throughout the process. Some basic technology/IT knowledge, installing monitors, installing/connecting docking stations, testing & troubleshooting workstation equipment, testing/troubleshooting AV equipment in conf rooms, replacing cords/cables, troubleshooting small user needs, directing ppl to IT chat, IT 800# & help hub ticket system, ordering replacement IT items for desks as needed.