Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Manages workflow within the department/ function; entails managing volumes and ensuring work is handled efficiently, acts as SME, handles escalations prior to going to manager, may resolve complex or escalated transactions.